cdrom drivers not working

[Guest]

whenever i put a cd in my dvd -rom or cd-rom drives nothing happens it does
not even recognize they are there so i went to the device amanager and it
says the following

Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

I tried troubleshooter and itsiad to uninstall and reinstall the drives so i
did and still nothing, please could someone help me i can't even just reload
windows and start over becuse of this..

 

[Smoker~]

whenever i put a cd in my dvd -rom or cd-rom drives nothing happens it
does
not even recognize they are there so i went to the device amanager and it
says the following

Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

I tried troubleshooter and itsiad to uninstall and reinstall the drives so
i
did and still nothing, please could someone help me i can't even just
reload
windows and start over becuse of this..

 

[Ramesh, MS-MVP]

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP:
http://support.microsoft.com/kb/314060/EN-US/