Can't Update XP

  • Thread starter Thread starter Cathy
  • Start date Start date
C

Cathy

I keep getting an error saying "Setup could not verify
the integrity of the file Update.inf." Make sure the
Cryptographic service is running on this computer. I did
all the methods suggested (that applied toXP) in the KB
article 822798. Still no luck. I just recently
installed a new primary hd and reinstalled xp from the
oem cd. The computer is working though it has a slow
boot too. Auto update won't work either. I can't
understand it. Any help would be appreciated.
 
Hi Cathy,

Open Windows Explorer to C:\Windows\system32, right-click/rename the
catroot2 folder to catold. Then retry the update installation. When
finished, there will be a new catroot2 folder and you can safely delete the
old renamed one.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Cathy said:
I keep getting an error saying "Setup could not verify
the integrity of the file Update.inf." Make sure the
Cryptographic service is running on this computer. I did
all the methods suggested (that applied toXP) in the KB
article 822798. Still no luck. I just recently
installed a new primary hd and reinstalled xp from the
oem cd. The computer is working though it has a slow
boot too. Auto update won't work either. I can't
understand it. Any help would be appreciated.

For slow booting to some clean boot troubleshooting:

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
 
Cathy said:
I keep getting an error saying "Setup could not verify
the integrity of the file Update.inf." Make sure the
Cryptographic service is running on this computer. I did
all the methods suggested (that applied toXP) in the KB
article 822798. Still no luck. I just recently
installed a new primary hd and reinstalled xp from the
oem cd. The computer is working though it has a slow
boot too. Auto update won't work either. I can't
understand it. Any help would be appreciated.
Hi

Please try this:

Go to
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.
 
Sorry renaming the folder didn't work. Thanks for the
help.I'll keep trying the other suggestions.
 

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