can't send email

S

Slappy

When I try to send an email it is sent to my outbox when I click send and
receive all it only checks for new messages and doesn't send. It deletes the
message from the outbox but it is not in the sent box and it was not received
by the other end

Help please

Brian
 
M

moncon

I'm having this same problem. I have Norton Antivirus on my computer. How
do I fix this?
 
G

Gary VanderMolen

Norton antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't start until months later.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
S

Slappy

I am running PC Tools Spyware Doctor

I am now getting this error message

An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C013E

Account: 'POP3', Server: 'mail.magma.ca', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC15

I tried downloading but it alwayys stops at 99% install and will not finish

Thanks for your on going help
 
G

Gary VanderMolen

The "Port: 0" error is usually a sure indication that your antivirus is
interfering with the proper operation of Windows Mail.
As a test, uninstall the antivirus, reboot, then try Windows Mail again.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

can't send mail 7
can't send email 6
Can not send email, no messages 16
Send/receive problem 23
Disappearing outbox email! 5
Can't send mail...can't delete from outbox 1
Not sending 20
Can't send emails in Vista 14

Top