Cant Save Word Documents and Problem with Internet Explorer

G

Guest

I am having a problem with WORD. Every time i try to save a document it wont
work. The hourglass shows up and the WORD Icon in the upper right corner
turns white. I can open existing documents, but I cannot save anything. I
have even tried to save blank pages and it wont work.

Also, my internet explorer has been acting up. I cannot go to any webpages
unless i search from MSN (my homepage) or have the website in my favorite
places. For example, i would try to go to google and it would just stay on
MSN and do nothing. I tried yahoo and the same thing. I then tried my school
website and it did the same thing.

This problem began the same day as Windows did one of those automatic
updates on my computer...could these problems be related to this update?
Please help I cannot write my thesis with these problems!!
 
C

Carey Frisch [MVP]

Perhaps the following will explain & resolve your issue:

Welcome to the Microsoft Security Response Center Blog!
http://blogs.technet.com/msrc/archive/2006/04/18/425473.aspx

Problems in Windows Explorer or the Windows shell
after you install Security Update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a simple registry fix.
[Direct Patch Download: http://www.kellys-korner-xp.com/regs_edits/hp.vbs]

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I am having a problem with WORD. Every time i try to save a document it wont
| work. The hourglass shows up and the WORD Icon in the upper right corner
| turns white. I can open existing documents, but I cannot save anything. I
| have even tried to save blank pages and it wont work.
|
| Also, my internet explorer has been acting up. I cannot go to any webpages
| unless i search from MSN (my homepage) or have the website in my favorite
| places. For example, i would try to go to google and it would just stay on
| MSN and do nothing. I tried yahoo and the same thing. I then tried my school
| website and it did the same thing.
|
| This problem began the same day as Windows did one of those automatic
| updates on my computer...could these problems be related to this update?
| Please help I cannot write my thesis with these problems!!
 

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