Internet explorer wont display web pages

[hd= highly distressed]

My internet explorer wont connect to the internet nor will my firefox. they
will however connect to secure pages like rbc.com and other banking sites. IE
asked to run a diagnostic, i did said a winsock was bad and asked to fix it
so i did and restart same problem though still. i sue shaw secure antivirus
and it also wont connect to download new virus updates. any help or
suggestions will be much appreciated thank you in advance.

 

[Elmo]

Internet Explorer _won't_ connect to the internet nor will Firefox. They
will however, connect to secure pages like rbc.com and other banking sites. IE
asked to run a diagnostic, I did, said a winsock was bad and asked to fix it
so I did and restarted. Same problem though still. I use Shaw Secure antivirus
and it also _won't_ connect to download new virus updates. Any help or
suggestions will be much appreciated. Thank you in advance.

You're infected.. of course the infections allow access to secure sites;
the keyloggers want your password and other banking information.

Run the following programs; you may have to download them to another
machine, move to a thumbdrive or other media, then install, update, and
run on the infected machine. Then update your a/v software and run it too.

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html