Internet explorer and McAfee security centre

[Ritchie]

I am having problems with my internet explorer and McAfee security centre.
When i try to open IE8 it will open up for a second and then disappear from
the screen and wont open. I have re-installed it and it worked once and after
I closed the window and then came back to open it again, i had no joy once
more.
My security centre window will open up but it has no content where all the
buttons and menu items should be...
Last but not least, i have my MSN messenger that msgs everyone on my contact
list all the time asking them to follow a random link.
These are the only problems i have discovered so far.
Any suggestions for a fix are greatly appreciated.(known viruses or such
programs that do this kind of thing???)
Cheers, Adam

 

[Kayman]

I am having problems with my internet explorer and McAfee security centre.

Many have.

When i try to open IE8 it will open up for a second and then disappear from
the screen and wont open.

IE8 is still a beta version; I'd uninstall and revert back to IE7.

I have re-installed it and it worked once and after
I closed the window and then came back to open it again, i had no joy once
more.
My security centre window will open up but it has no content where all the
buttons and menu items should be...
Last but not least, i have my MSN messenger that msgs everyone on my contact
list all the time asking them to follow a random link.
These are the only problems i have discovered so far.
Any suggestions for a fix are greatly appreciated.(known viruses or such
programs that do this kind of thing???)

1.Removal instructions for Windows Internet Explorer 8 Beta are found in...
Windows Internet Explorer 8 Beta 1 Release Notes:
http://support.microsoft.com/kb/949787

2.Read this before installing IE7:
Sandi's Installation Tips: 1 thru 8, 10 and 11, note 12 that's it.
http://www.ie-vista.com/known_issues.html#pre-install

Do not use Automatic/Windows Update for downloading/installing IE7!

Use this link instead:
Windows Internet Explorer 7 for Windows XP:
http://www.microsoft.com/downloads/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b

Save the program to your desktop then install.

Activate Windows Update after installing IE7 to download/install pertinent
updates offered, including Root Certificates updates.

3.Clean HDD
Click Start==>Run... then type (or copy/paste) "cleanmgr" (w/out quotation
marks into the box, then click the 'OK' button. Select your drive
(presumably WinXP (C and click OK.

4.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

NOTE:
Kaspersky® Virus Removal Tool, Dr.Web CureIt!® and the free version of
Malwarebytes© and SuperAntispyware are not capable for real-time protection
of your computer.
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners). As soon as your computer is cleaned you are
supposed to remove these tools from your operating system.
Re: K/AVPTool; To uninstall/move this program 'enable self-defense' must be
unchecked!

The free version of Malwarebytes© and SuperAntispyware have an update
feature, keep them installed in addtion to your resident AV/A-S
applications and scan frequently.

After the software is updated, it is suggested scanning the system in Safe
Mode.
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222
Start your computer in safe mode (Vista)
http://windowshelp.microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx
http://www.bleepingcomputer.com/tutorials/tutorial61.html

Alternatively:
Click Start==>Run... then type (or copy/paste) "msconfig" (without
quotation marks), click OK. Then click onto BOOT.INI tab and 'check'
/SAFEBOOT then OK and click Restart. To go back to Normal Mode, you must
access the System Configuration utility again and click the General tab
then click/check the radio button 'Normal Startup'- load all device drivers
and services'.

5.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

6.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

7.Consider removing McAfee and replace with good-quality freeware
applications.

Good luck

 

[Ken Blake]

I am having problems with my internet explorer and McAfee security centre.

In my view, Norton is the worst security software available, and McAfee is
only slightly better. You're using the second worst product available.

When i try to open IE8 it will open up for a second and then disappear
from
the screen and wont open.

Let me make it clear that you are *not* trying to open IE8, because IE8
doesn't exist yet. What you are trying to open is a beta version of IE8.

Beta software, by definition, is software with problems. If the problems
were all gone, its beta condition would end, and it would be released.

In my view, it's a very serious mistake to run beta software unless you
enjoy playing with such problems, and unless you install it on a spare
non-critical computer. Otherwise problems are to be expected; you're playing
with fire, and looking for trouble.

 

[thecreator]

Hi Adam,

What you are doing is fine. However, I would dual-boot your computer
using the same operating system on two different partitions. This way you
can have one operating system for beta-testing and one for normal use.

Internet Explorer 8 is still in Beta and will have bugs preventing some
programs from opening up, correctly.

What you describe, is currently what happens in my Beta operating
system. I am leaving it alone and just report the bugs.

The question is, it is a problem with Internet Explorer or with McAfee,
where it relies on Internet Explorer to display its Security Center.

I would say the problem laids with McAfee for taking shortcuts or that
is moving all its products in the Security Center, in order for the consumer
to make changes to the Software.

 

[PA Bear [MS MVP]]

=> IE Beta Public Newsgroup Support: microsoft.public.internetexplorer.beta

Via the web-interface:
http://www.microsoft.com/communitie...spx?dg=microsoft.public.internetexplorer.beta

Via your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.beta

=> No current McAfee application is supported in IE8 Beta, Ritchie.

=> If you thought installing IE8 Beta 2 might fix your hijackware infection,
you were sadly mistaken.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

 

[Ritchie]

In my view, Norton is the worst security software available, and McAfee is
only slightly better. You're using the second worst product available.




Let me make it clear that you are *not* trying to open IE8, because IE8
doesn't exist yet. What you are trying to open is a beta version of IE8.

Beta software, by definition, is software with problems. If the problems
were all gone, its beta condition would end, and it would be released.

In my view, it's a very serious mistake to run beta software unless you
enjoy playing with such problems, and unless you install it on a spare
non-critical computer. Otherwise problems are to be expected; you're playing
with fire, and looking for trouble.

Thanks for your response , although pedantic responses like that are not helpful to anyone. Please refrain in the future...

 

[Ritchie]

=> IE Beta Public Newsgroup Support: microsoft.public.internetexplorer.beta

Via the web-interface:
http://www.microsoft.com/communitie...spx?dg=microsoft.public.internetexplorer.beta

Via your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.beta

=> No current McAfee application is supported in IE8 Beta, Ritchie.

=> If you thought installing IE8 Beta 2 might fix your hijackware infection,
you were sadly mistaken.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thanks for your response, i will try some of what you have provided(as much
as i am capable of doing!) and see how I go.
Cheers, Ritchie