Can't save in XL 97 on Win98 PC

J

JD

I've got a PC that is running Win 98 with MS Office97. I'm
able to open XL & Word. I'm able to save a Word document,
but get an error when attempting to save an XL
spreadsheet. I reinstalled MS Office again, with out
unistalling it. I am still nable to save an XL
spreadsheet. I get the following error. Thanks for any
help.

EXCEL caused an invalid page fault in
module EXCEL.EXE at 017f:300db9bc.
Registers:
EAX=000010d3 CS=017f EIP=300db9bc EFLGS=00010216
EBX=00000000 SS=0187 ESP=0062d268 EBP=0062d274
ECX=002000e9 DS=0187 ESI=008a8250 FS=10f7
EDX=30560000 ES=0187 EDI=00000049 GS=0000
Bytes at CS:EIP:
80 7a 02 01 75 f4 8b 4d 08 0f b7 02 80 e5 ef 3b
Stack dump:
00000049 008a8250 30560000 0062dbf4 300db97d 002000e9
008a82d0 0062d294 00000096 00000049 008a829c 014c547c
000000c0 00000000 00000000 014c54ac
 
R

Rob Bovey

Hi JD,

This isn't guaranteed to solve the problem, but it's worth a try. Use
Windows Explorer to search all of your hard disks for files with a .XLB
extension. Delete any that you find. Note that these may be a hidden files,
so you'll need to set Explorer to show hidden files before searching.

Excel uses these files to store information about its toolbar
configuration, but they frequently become corrupt and cause strange errors
like this. Excel will create clean new default versions after you delete the
old corrupt ones.

--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

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J

JD

Thanks for the advice. I did that & no files where found
on the hard drive. I did make sure all files would be
shown. Any other suggestions?
 
R

Rob Bovey

Hi JD,

If you're running Excel you definitely have at least one .xlb file. Are
you sure you have Explorer set to show hidden files? For Excel 97 on Windows
98, the file should be located in your Windows directory and called
<username>8.xlb, where <username> is your username on that computer.

--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

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J

JD

Once again, I seem to run into issues that are out of the
ordinary.

So I did the search again for the file on the problem PC,
still nothing. So I look on another PC & found the file,
like you said. So I go ahead & create the file, on the
problem PC, in the same directory that I found it on the
working PC. I just changed the name to the current user
name that is logged on. Once it is created with the
correct user name & 8 & ext, (jdoe8.xlb), I check in
explorer detail view & see that the file was last modified
in 1997, yet created today.

So I proceed to open XL, no problem as before, then I go
to SAVE AS & I get the following error and the program
closes out, again. Now something I failed to mention
before was that an exsisting file can be open and click on
the save icon, useing the current file name, and there is
no porblem.

EXCEL caused an invalid page fault in
module EXCEL.EXE at 017f:300db9bc.
Registers:
EAX=000010d3 CS=017f EIP=300db9bc EFLGS=00010216
EBX=00000000 SS=0187 ESP=0062d268 EBP=0062d274
ECX=002000e9 DS=0187 ESI=008a8250 FS=0f3f
EDX=30560000 ES=0187 EDI=00000049 GS=0000
Bytes at CS:EIP:
80 7a 02 01 75 f4 8b 4d 08 0f b7 02 80 e5 ef 3b
Stack dump:
00000049 008a8250 30560000 0062dbf4 300db97d 002000e9
008a82d0 0062d294 00000096 00000049 008a829c 0148547c
000000c0 00000000 00000000 014854ac
 
R

Rob Bovey

Hi JD,

The fact that you really didn't have an XLB file makes me suspicious
that there's something wrong with your installation. Just reinstalling will
often not solve these problems, because it doesn't replace all of the files.
You should really uninstall Office, then use the utility described in the
following KB article to remove all remaining vestiges of it that the
uninstall program leaves behind:

http://support.microsoft.com?id=176823

Then reinstall again. Unless this problem is the result of a conflict
between Excel and some other software on your system, this should solve the
problem.

--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

* Please post all replies to this newsgroup *
* I delete all unsolicited e-mail responses *
 
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