can't route fax


M

MR

On a Windows 2003 Enterprise Server, I am no longer able to route faxes or
send notification messages.
The server also has Exchange 2003 and IIS on it.

Yesterday I upgraded to McAfee's VirusScan 8 enterprise and to GroupShield
6 (on this server).

I saw an article that said I have to disable the "Prevent mass mailing
worms from sending mail" in the Access Protection Settings. I did that, but
am still unable to route the incoming faxes or send confirmations .
I am attaching the two event log errors that I receive.
thanks for any help


Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32083
Date: 12/30/2004
Time: 11:45:50 AM
User: N/A
Computer: SERVER
Description:
Unable to route fax C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C4EE54447EA2.tif to the requested
e-mail address.

The following error occurred: 0x80040211
This error code indicates the cause of the error.

Check the SMTP server configuration, and correct any anomalies.



Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32089
Date: 12/30/2004
Time: 11:45:50 AM
User: N/A
Computer: SERVER
Description:
The Fax Service failed to execute a specific routing method. The service
will retry to route the fax according to the retries configuration. If the
retries fail, verify routing method configuration.
Job ID: 0x0401c4ee54447ea2.
Received on Device: 'Standard 14400 bps Modem'
Sent from: 'Fax'
Received file name: 'C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C4EE54447EA2.tif'.
Routing extension name: 'Microsoft Routing Extension'
Routing method name: 'Route through e-mail'
 
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M

Mike

I am having the same problem, but mine is not due to
McAfee. I am running MS Win2k3 Server with SBS and
Exchange 2003. I have tried just about everything. Let me
specify also that everything worked fine (it seems
anyway) until I installed SP1.

Does anyone have any ideas at all?

Event log (in order):
---
Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32083
Date: 1/25/2005
Time: 1:03:11 PM
User: N/A
Computer: SERVER
Description:
Unable to route fax C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows
NT\MSFax\Queue\1C503010640AE.tif to the requested e-mail
address. The following error occurred: 0x00000523 This
error code indicates the cause of the error. Check the
SMTP server configuration, and correct any anomalies.
---
Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32089
Date: 1/25/2005
Time: 1:03:11 PM
User: N/A
Computer: SERVER
Description:
The Fax Service failed to execute a specific routing
method. The service will retry to route the fax according
to the retries configuration. If the retries fail, verify
routing method configuration. Job ID:
0x0401c503010640ae. Received on Device: 'U.S. Robotics
56K FAX EXT PnP' Sent from: '' Received file
name: 'C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1C503010640AE.tif'.
Routing extension name: 'Microsoft Routing Extension'
Routing method name: 'Route through e-mail'
---
Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32078
Date: 1/25/2005
Time: 1:03:12 PM
User: N/A
Computer: SERVER
Description:
A successfully received fax was not routed automatically.
You can find the fax in the Inbox/Incoming archive folder
by its Job ID. Job ID: 0x0401c503010640ae. Received on
Device: 'U.S. Robotics 56K FAX EXT PnP' Sent from: ''
 

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