Printing of Faxes to network pronter


M

Maxwell Orr

I am having a problem i can recieve faxes and route them
to folder and email but routing to printer on the network
fails yet i can print to that printer normally from the
server. This is the message i get in my Event log:

Unable to print C:\Documents and Settings\All
Users\Application Data\Microsoft\Shared
Fax\Queue\1C38982546896.tif to \\training\hp1100. There is
a problem with the connection to printer
\\training\hp1100. Check the connection to the printer.
Rectify the problem with the connection. The following
error occurred: A StartDocPrinter call was not issued..
This error code indicates the cause of the error.

and this:
Shared Fax Service failed to execute a specific routing
method. The service will retry to route the fax according
to the Retries configuration. If, when retrying, the
service fails to route the fax, verify correct routing
method configuration.


Please help rather urgent

Ta Max
 
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V

Vinod MR [MSFT]

Just a clarification. - Is this on Windows 2003?

--
Vinod MR
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
 
S

Subhashini Meesala[MSFT]

1. What is the OS platform ? Is this Win2000 or Win2003?
2. Is the connection to the printer proper? Are you able to print any
document using this printer?
3. From the event log , I suspect that the connection to printer is not
proper. Can you remove the printer connection from "start|settings|printers"
and add it again?
3. Can you give information on the security permissions on that printer.
Go to start->settings->printers->select \\training\hp1100
"properties"->Security tab.

--
Subhashini Meesala
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'
 
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M

Maxwell Orr

This is win2000 the connection is fine can print anything
else except the fax stuff. Permissions okay aswell.

max
 

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