Cant remove Norton internet security

[Shreyank]

I have windows xp service pack 2. i had recently installed norton
internet security 2007 but because it made my pc slower i uninstalled
it. but now every time windows loads i get an alert from windows
security alerts about norton internet security not being active.

i also tried re-installing it NIS but the setup would not start please
help as i want to install zonealarm firewall..which too is not
installing due to some installer error (if u could help me on that
too)

 

[support]

Some day Norton was must-have tool pack, but not it's really hard to
use it and to take it away from pc. Actually, when some one what to
remove it, it leaves a lot of un-used things, for instance some files
from protected recycle bin. I'm afraid no one could uninstall norton
correctly What I do to skip warnings is just not removing norton,
but disabling it, in this case i have not error messages. Hope we will
see better uninstalling options soon.

 

[Gerry Cornell]

Just do steps 1 and 2.
http://service1.symantec.com/SUPPOR...882571b9002d9dba&pid=2006082913223736&pkb=nip
if link breaks
http://snipurl.com/151uo

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Shreyank]

Thx Gerry....will try it...lets hope it works....


Shreyank....

 

[Shreyank]

Thx Gerry....will try it...lets hope it works....


Shreyank....

Hey it's not been uninstalled even after using the tool.....and no
even my windows firewall is not working....plz help... :

 

[Gerry Cornell]

What happened? Do you have another anti-virus programme or Windows
Defender installed? What is the make and model of your computer?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Shreyank]

What happened? Do you have another anti-virus programme or Windows
Defender installed? What is the make and model of your computer?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Shreyank wrote:-
Shreyank Wrote:-
Thx Gerry....will try it...lets hope it works....


Shreyank....-

Hey it's not been uninstalled even after using the tool.....and now
even my windows firewall is not working....plz help... -

Nope i dont have any antivirus program installed....and as far as i
know...i dont have windows defender either....

i am workin on a Windows XP SP2..a P4 with 1.8ghx and 256mb ram...and a
40gb hdd.....

plz help gerry....u can see tht this prob is there since quite some
time...


Thx


Shreyank

 

[Gerry Cornell]

What is the make and model of your computer?

Is the Norton Anti Virus part of Norton Internet Security still
scanning for viruses?

Please look in the System and Application logs in Event Viewer for
Warning and Error Reports and post copies here.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report.
Make sure this is the first paste after exiting from Event Viewer.



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Martin Shaw]

Hi
go to symantec website and download symnrt.exe (their own removal tool)
this will resolve problem
regards

 

[Gerry Cornell]

Martin

He tried this earlier!

http://service1.symantec.com/SUPPOR...882571b9002d9dba&pid=2006082913223736&pkb=nip

Do you really have complete confidence in Symantec software?

--

~~~~

Gerry

~~~~~~~~
Enquire, plan and execute.
Stourport, England
~~~~~~~~~~~~~~~~~

 

[Shreyank]

my computer is an assembled one...and no norton antivirus does not sho
in program files...nor can i find any files related to it....but i
windows security center it shows tht norton internet security i stil

 

[Gerry Cornell]

Do you have or have you had Norton Goback installed?

Install and run HijackThis:
Download HijackThis (Freeware)
http://tomcoyote.com/hjt/

Please email me a copy of the HijackThis Report to
(e-mail address removed) but you need to reverse my initials.

Did you check Event Viewer for Error / Warning Reports?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

In the Windows Security Centre if you click on Virus Protection it
should expand to reveal further information. What does it say? Also if
you click on Firewall it expands to reveal further information. Are
you saying that both show Norton Internet Security and that it is
disabled?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~