Can't open Mail but it's running in the background

[N. Smith]

Frequently I can't open Windows Mail. I discovered that it's still running
in the background under Processes but it's not showing in Applications.

The only way I can open Mail is the shut down WinMail.exe in processes.

Does anyone know if there's a fix for this or is it just one of those
glitches that Vista has? This only started happening a few months ago.

Thx

 

[Gary VanderMolen]

It's usually caused by running a non-compatible antivirus like
McAfee or Norton.

 

[N. Smith]

I have Trend Micro Internet Security, which I've had prior to this problem.
I checked into the latest updates and everything seems ok. It's strange that
it's only started happening a few months back.

Thanks

 

[Gary VanderMolen]

Coincidentally, quite a few people have reported here that an update by
Trend Micro several months ago caused it to become non-compatible
with Windows Mail. If you want to find out for sure, uninstall it, reboot,
then try Windows Mail again. If no improvement, you can always reinstall
Trend Micro.

 

[N. Smith]

Thanks. I'll give it a try and let you know what happens.

 

[Gary VanderMolen]

Yes, please report back, as that will enable us to give proper advice to those
with future instances of the same problem.