Cant install service pack 4

[Greg Zielinski]

I get an error message when I try to install service pack
4.

"Service Pack 4 Setup Error

An error in updating your system has occurred."

You then select ok and it uninstalls the service pack, so
you can never get it installed. This is a W2K system
obliviously with SP3 installed. Any idea on why I would
not be able to install this. I have downloaded the file
several times from the Microsoft web site and tried both
the network and the express install. Any ideas??

Thanks

Greg Z

 

[Steven Jones]

have you tried closeing everything running in the background including any
anti-virus package?
i belive that may cause the problem.

 

[Daniel Chang [MSFT]]

Greg,

Please post the last few lines of the svcpack.log file. Anyhow, try
installing in safe mode. Make sure all antivirus is turned off.

--
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Daniel Chang
Server Setup Team

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