Windows Service Pack 4 ~ Problems with the Registry

[Terry Mester]

I want to inform Windows 2000 users about problems which Service Pack 4 can
cause. I can state from personal experience that installing Service Pack 4
can screw up some of your previously-installed Software. After installing
SP4, my FaxTalk Modem Software didn't work properly, and using the Windows
procedure to "Remove" and re-install it, didn't solve the problem. The
Windows Remove procedure didn't remove the FaxTalk's contents in the
Registry. Thankfully, the FaxTalk Website provided information to manually
remove it from the Registry, and after doing that it re-installed correctly.
So, if you should have some new problem with a Software Application after
installing SP4, you need to manually remove (including from the Registry) and
re-install the Software. Hopefully that will solve the problem.

 

[Dave Patrick]

SP4 was released June of 2003 so we should have been through any issues long
ago. I suspect there were other lurking issues.

http://support.microsoft.com/gp/lifesupsps#Windows



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

 

[Terry Mester]

SP4 was released June of 2003 so we should have been through any issues long
ago. I suspect there were other lurking issues.

The specific problem I suffered with FaxTalk after installling SP4 (two
years ago) was that it was no longer able to activate the FaxTalk Viewer for
looking at Fax files. Only after removing the FaxTalk components in the
Registry and re-installing it was the problem solved. Personally, I don't
think it's wise for Software programmes to use the Windows Registry. They
should just use their own data File which would prevent such problems. I
still use a 15 year old version of MS Works for Windows which uses its own
data File in the 'winnt' Directory.