Cant install new programs

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i have windows xp home edition service pack 2. When i try to install a new
program (downloaded or from CD) it says that it is starting the install
wizard, then it freezes there (not the computer, but just the wizard screen),
or it makes it to the removing applications part of it and freezes. Also,
when i attempt to uninstall a program (control panel, add/remove program) and
it uses the uninstall wizard it doesnt work, especially when i try to remove
Norton, since i have AVG. It just freezes when it is starting up the wizard.
I really need some help so i can get back to installing important programs!
 
DamanZ06 said:
i have windows xp home edition service pack 2. When i try to install
a new program (downloaded or from CD) it says that it is starting the
install wizard, then it freezes there (not the computer, but just the
wizard screen), or it makes it to the removing applications part of
it and freezes. Also, when i attempt to uninstall a program
(control panel, add/remove program) and it uses the uninstall wizard
it doesnt work, especially when i try to remove Norton, since i have
AVG. It just freezes when it is starting up the wizard. I really
need some help so i can get back to installing important programs!
Click to expand...

Norton is tenacious. You'll have to visit the Norton site and obtain their
sooper-dooper removal tools.
 
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