SP2 Removed - Still Problems

C

Chris

Last night I followed the directions for removing SP2
because my PC would not boot after download. Used
recovery CD to boot PC and remove SP2, was able to
complete first part of removal. After removing CD and
booting up PC I attempted to run the uninstall wizard from
the Control Panel (Add/Remove Programs). However, when I
run the wizard everything just freezes and it never moves
past the first stage that says determining system
configuration. The PC is extremely slow now as well.

What can I do to get rid of this awful mistake I made by
downloading SP2 in the first place?
 
G

Guest

-----Original Message-----
Last night I followed the directions for removing SP2
because my PC would not boot after download. Used
recovery CD to boot PC and remove SP2, was able to
complete first part of removal. After removing CD and
booting up PC I attempted to run the uninstall wizard from
the Control Panel (Add/Remove Programs). However, when I
run the wizard everything just freezes and it never moves
past the first stage that says determining system
configuration. The PC is extremely slow now as well.

What can I do to get rid of this awful mistake I made by
downloading SP2 in the first place?
.

I'm having the same problem
 
C

Carey Frisch [MVP]

Please post your hardware configuration. If you happen
to have a Prescott CPU installed, please read the following:

Microsoft and Intel have been made aware that some systems appear to have an invalid configuration.
This configuration may result in issues after Windows XP SP2 is installed.


If your machine is using Intel Prescott processors, the BIOS on the machine may have not supplied an appropriate (production - level) microcode update for your processor(s). You will need to get an updated BIOS for your machine that supplies at least the minimum production level microcode update as shown in the table below (contact your machine vendor if necessary). The machine should not have been shipped with less that these minimum (production level) microcode updates provided in the machine's BIOS.



Family 15 (0xF), model 3, stepping 4: Must have a microcode update signature of at least 8. Latest microcode update signature is E.



Family 15 (0xF), model 3, stepping 3: Must have a microcode update signature of at least 7. Latest microcode update signature is B.



Family 15 (0xF), model 3, stepping 2: Must have a microcode update signature of at least 7. Latest microcode update signature is A.



Check your processor details using the utility from Intel:



http://support.intel.com/support/processors/tools/frequencyid/



The field reported as "Revision" is the microcode update signature.



After you install correct BIOS on your machine, the machine will then boot up and your install should proceed.



The best advice is to run the frequencyid utility from Intel before installing XP SP2. If your processor does not have a revision of at least the minimum shown in the table above, get a new BIOS for your machine and then run the frequency utility again.



An installation of Windows XP SP2 should not be attempted if you are affected by this and do not have the correct BIOS installed.


For additional information, visit: http://forum.aumha.org/viewtopic.php?t=7447

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

---------------------------------------------------------------------

:

| Last night I followed the directions for removing SP2
| because my PC would not boot after download. Used
| recovery CD to boot PC and remove SP2, was able to
| complete first part of removal. After removing CD and
| booting up PC I attempted to run the uninstall wizard from
| the Control Panel (Add/Remove Programs). However, when I
| run the wizard everything just freezes and it never moves
| past the first stage that says determining system
| configuration. The PC is extremely slow now as well.
|
| What can I do to get rid of this awful mistake I made by
| downloading SP2 in the first place?
 

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