Can't install KB913670

[JCO]

Where can I go to download this and try installing separately?
Not sure what other options I can do.
Thanks

 

[Vincent Xu [MSFT]]

Hi JCO,

Would you please check the KB number again? It appears to be a invalid KB
number.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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[JCO]

The number is valid
http://support.microsoft.com/kb/913670

But your right, there was no information on this 2-days ago when I tried to
look it up.

 

[JCO]

I've tried several times and have tried to reboot but it still won't
install.
It is annoying to have the icon in the system tray all the time telling me I
need to do the update again (then it always fails).

 

[Vincent Xu [MSFT]]

Hi JCO,

Googled some information:

Download the "$NtUninstallKB912475$.zip" below and extract the folder to
C:\Windows
http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.z
ip
Now download the KB913670 update and it will install correctly this time.


If by some chance that fails, run regedit and delete any references to
KB912475
Download the original KB912475 update and install it again.
<http://au.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/
WindowsXP-KB912475-v3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>

Now run the KB913670 update again.

Hope this helps.

Let me know the results.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
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--------------------

 

[JCO]

Great!
This works.
Thanks guys.

 

[Kevin D. Quitt]

Notice that it removes a change made by a previous hotfix. If, perchance, you don't have
that hotfix installed, you won't be able to remove it.

 

[JCO]

Worked great. sorry took so long.
Just got home from a 14-day vacation.
Thanks again

 

[Vincent Xu [MSFT]]

Hi JCO,

Glad to hear the method worked.

Have a good day!


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
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This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



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