NEW CRITICAL UPDATE KB913670 Won't Install

T

The Bandit

This New Update
KB913670:



Australia changed the regularly scheduled end of Daylight Saving Time (DST)
in five states due to the 2006 Commonwealth Games. Microsoft issued an
update to adjust those settings. This update will return your computer to
the correct DST settings for those time zones by removing the previous
update. After you run this item, you may have to restart your computer.



It Wont Install & Keep automaticly downloading & trying toinstall. How can I
Stop this.
 
G

Guest

I spent an hour on the phone with Tech Support to find the same 'solution' -
ignore it. That left me quite cold (actually a bit hot and irritated) but
receiving a pair of email follow ups asking if I was satisfied really was
like gasoline on a smoldering fire. The Team Manager included a phone number
with an extension that didn't connect!

Now I am not merely upset, I'm looking for blood.
 
U

Unk

I spent an hour on the phone with Tech Support to find the same 'solution' -
ignore it. That left me quite cold (actually a bit hot and irritated) but
receiving a pair of email follow ups asking if I was satisfied really was
like gasoline on a smoldering fire. The Team Manager included a phone number
with an extension that didn't connect!

Now I am not merely upset, I'm looking for blood.
Here's my fix from news://microsoft.public.windowsupdate :

Download the "$NtUninstallKB912475$.zip" below and extract the folder to C:\Windows
http://www.digitalforrest.com/images/killer7/myfiles/$NtUninstallKB912475$.zip
Now let Windows Update install the KB913670 patch and it will install correctly this time.


If by some chance that fails, run regedit, and delete any references to KB912475
Download the original KB912475 update and install it again. That creates the
"$NtUninstallKB912475$" folder that the KB913670 patch is looking for.
<http://au.download.windowsupdate.co...3-x86-ENU_0b878456f894ef07b7ff5db899d851d.exe>

Now let Windows Update install the KB913670 patch and it will install correctly this time.

What a pain in the ass....
 
G

Guest

Exactly, Unk, a royal PIA, and I sympathized with the Tech Support who walked
me through an hour of solutions I'd tried already - it was her job.

Sending the note promising a callback was procedure, too. Her Team Manager
sending a note was also procedure. Having a non-working extension in the note
was sloppy. Failing to call back or respond to subsequent emails was just
plain bad customer relations.

Thanks for your help.
 

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