can't get past alt-ctrl-del - help me please??

[AK]

I have XP Pro on my laptop. the laptop is password protected. On boot up
when it asks you to alt-ctrl-del to get into the password screen it does
nothing, it just sticks at that point so I can't get to the point of putting
in my password. So I can't get into my computer. I have tried starting in
safe mode but it still stops at alt-ctrl-del............please someone help

Angela

 

[William Hart]

I have XP Pro on my laptop. the laptop is password protected. On boot up
when it asks you to alt-ctrl-del to get into the password screen it does
nothing, it just sticks at that point so I can't get to the point of
putting
in my password. So I can't get into my computer. I have tried starting
in
safe mode but it still stops at alt-ctrl-del............please someone
help

Try an external keyboard, the normal keyboard may be broken.

 

[hustedj]

What you might want to try is to boot up to your windows xp cd and run a
repair on the OS.

http://www.michaelstevenstech.com/XPrepairinstall.htm

Good Luck