Can't Find Windows Installer

D

dnamertz

I need to install .NET 2.0 so I downloaded dotnetfx.exe and it woudn't run
because "Windows Installer" could not be found.

So, I went to download Windows Installer from the MS website and I'm not
sure if I found it. I searched for Windows Installer and the closest file I
found was WindowsInstaller-KB893803-v2-x86.exe which I downloaded, but the MS
website describes this file as "the redistributable package for installing or
upgrading Windows Installer". OK, so where is the actual Windows Installer
file I need to download?
 
P

PD43

dnamertz said:
So, I went to download Windows Installer from the MS website and I'm not
sure if I found it. I searched for Windows Installer and the closest file I
found was WindowsInstaller-KB893803-v2-x86.exe which I downloaded, but the MS
website describes this file as "the redistributable package for installing or
upgrading Windows Installer". OK, so where is the actual Windows Installer
file I need to download?
Click to expand...

Is it the 3.1 version? Did you try to run it?

There is also a 2.0 version for starters. Maybe you should try that.
 
D

dnamertz

PD43 said:
Is it the 3.1 version? Did you try to run it?

There is also a 2.0 version for starters. Maybe you should try that.
Click to expand...

Yes its version 3.1, the exact name was "Windows Installer 3.1
Redistributable (v2)", and I did run it, but I still get the "Windows
Installer can't be found" message.

I searched for version 2.0 and the closest thing I found was "Windows
Installer 2.0 Redistributable for Windows 95, 98, and Me"...I have XP. Do
you have a link to another version?
 
N

nass

Your MSI.DLL may be old version?.
Start with windows installer cleanup hive then the Updates fix then see the
other options mentioned on the link provided specially Aaron blog:
"Setup cannot locate the Windows installation you want to upgrade" error
message
http://support.microsoft.com/kb/242066

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Error message when you try to add or remove a program on a computer that is
running Windows XP or Windows Server 2003: "The Windows Installer service
could not be accessed"
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346
See the DWORD value in this Key:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

"DisableMSI" you need to set the value of the DWORD to (1).

Aaron Stebner's WebLog
http://blogs.msdn.com/astebner/archive/2004/08/24/219764.aspx

Update for Windows XP (KB927891
http://www.microsoft.com/downloads/...CD-A0B9-497E-8A89-404327772E5A&displaylang=en
Make sure you have Admin privileges, machine clean and turn the Anti-virus
off for this install (only this install)?.
HTH.
nass
 
N

nass

Correction:
See the DWORD value in this Key:
[-]HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
"DisableMSI" you need delete this
Also see this entry:
EnableAdminTSRemote REG_DWORD 0x00000001 (1)

Please set its value to (1)

HTH
 
D

dnamertz

nass said:
Your MSI.DLL may be old version?.
Start with windows installer cleanup hive then the Updates fix then see the
other options mentioned on the link provided specially Aaron blog:
"Setup cannot locate the Windows installation you want to upgrade" error
message
http://support.microsoft.com/kb/242066

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Error message when you try to add or remove a program on a computer that is
running Windows XP or Windows Server 2003: "The Windows Installer service
could not be accessed"
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346
See the DWORD value in this Key:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

"DisableMSI" you need to set the value of the DWORD to (1).

Aaron Stebner's WebLog
http://blogs.msdn.com/astebner/archive/2004/08/24/219764.aspx

Update for Windows XP (KB927891)
http://www.microsoft.com/downloads/...CD-A0B9-497E-8A89-404327772E5A&displaylang=en
Make sure you have Admin privileges, machine clean and turn the Anti-virus
off for this install (only this install)?.
HTH.
nass
Click to expand...


I tried following the steps in the third link you provided and in step 2b
there was nothing called "MSIServer" in the
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services location.
 
D

dnamertz

nass said:
Correction:
See the DWORD value in this Key:
[-]HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
"DisableMSI" you need delete this
Also see this entry:
EnableAdminTSRemote REG_DWORD 0x00000001 (1)

Please set its value to (1)

HTH
Click to expand...


Delete what? Delete the Installer folder? And I see the entry
"EnableAdminTSRemote REG_DWORD 0x00000001 (1)" but how do I set its value
to 1?
 
N

nass

dnamertz said:
nass said:
Correction:
See the DWORD value in this Key:
[-]HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
"DisableMSI" you need delete this
Also see this entry:
EnableAdminTSRemote REG_DWORD 0x00000001 (1)

Please set its value to (1)

HTH
Click to expand...


Delete what? Delete the Installer folder? And I see the entry
"EnableAdminTSRemote REG_DWORD 0x00000001 (1)" but how do I set its value
to 1?
Click to expand...

Hi,
Don't delete the folder just the entry or you can send us the entries to
look at, say like this:
[-]HKEY_LOCAL_MCHINE
\Software
\ Policies
\ Microsoft
\Windows
\Installer <= while your mouse/pointer highlighting this
look in the Right Pane/Window for entry(ies), what is there and the value
will be like this:
0x00000001(1) if you right click on the REG_DWORD which like this [ab] or
[oN/oN]

select Edit and you will see a box for the value highlighted enter (1) in it.

Please try the Windows clean up hive tool and run this command sfc /scannow.
 
D

dnamertz

nass said:
Hi,
Don't delete the folder just the entry or you can send us the entries to
look at, say like this:
[-]HKEY_LOCAL_MCHINE
\Software
\ Policies
\ Microsoft
\Windows
\Installer <= while your mouse/pointer highlighting this
look in the Right Pane/Window for entry(ies), what is there and the value
will be like this:
0x00000001(1) if you right click on the REG_DWORD which like this [ab] or
[oN/oN]

select Edit and you will see a box for the value highlighted enter (1) in it.

Please try the Windows clean up hive tool and run this command sfc /scannow.
Click to expand...

Here is what is listed in the Installer folder in the registry:
Default REG_SZ (value not set)
EnableAdminTSRemote REG_DWORD 0x00000001 (1)
New Value #1 REG_DWORD 0x000000001 (1)

When I right-click and select Modify on the last two entries, they both have
a value of 1.


Regarding your advice to try the Windows Clean up Hive Tool, is that found
in the first link you provided? If so, I'm lost trying to follow step one.
What is the Boot.ini file?
 
P

PD43

dnamertz said:
Regarding your advice to try the Windows Clean up Hive Tool, is that found
in the first link you provided? If so, I'm lost trying to follow step one.
What is the Boot.ini file?
Click to expand...

Why don't you stop playing around with other things and get your
system fixed first?
 
D

dnamertz

:

Why don't you stop playing around with other things and get your
system fixed first?
Click to expand...

Just trying to exhaust all my options before resorting to a clean install,
because it sounds like a headache.
 
P

PD43

dnamertz said:
Just trying to exhaust all my options before resorting to a clean install,
because it sounds like a headache.
Click to expand...

It WILL be a headache!

Go to newegg.com and buy the latest version (eleven) of Acronis True
Image when you get things settled down.

It's only $28.

Best buy on the 'net when it comes to keeping your system alive.
 

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