CAn't find help on Enabling Remote assistance

[Adam]

I read the help and to the best of my abilility, I wasn't able to connect to
my friend's PC who is also running the same XP client as I am.

She's with one ISP, I am on another.

Assuming Remote Assistance and Desktop box is ticked. How do I access her
PC? Do I need her IP address? If so, where do I enter it? How does she
give me permission to access her desktop?

Thanks

 

[mrtee]

The person having the problem sends a request through messenger for assistance. You accept the request. You will then be connected to the requesting machine, click take control and the client machine allows or denies the take over.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| I read the help and to the best of my abilility, I wasn't able to connect to
| my friend's PC who is also running the same XP client as I am.
|
| She's with one ISP, I am on another.
|
| Assuming Remote Assistance and Desktop box is ticked. How do I access her
| PC? Do I need her IP address? If so, where do I enter it? How does she
| give me permission to access her desktop?
|
| Thanks
|

 

[cali]

-----Original Message-----
I read the help and to the best of my abilility, I wasn't able to connect to
my friend's PC who is also running the same XP client as I am.

She's with one ISP, I am on another.

Assuming Remote Assistance and Desktop box is ticked. How do I access her
PC? Do I need her IP address? If so, where do I enter it? How does she
give me permission to access her desktop?

Thanks

.
she has to allow you to access,by email or messenger she

sends you the invitation and the password and you connect
with that password.

 

[Adam]

Thanks, was that Windows Messenger 4.7 or MS Messenger 6.0?

"mrtee" <hingelickeratnew.rr.com> wrote in message
The person having the problem sends a request through messenger for
assistance. You accept the request. You will then be connected to the
requesting machine, click take control and the client machine allows or
denies the take over.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| I read the help and to the best of my abilility, I wasn't able to connect
to
| my friend's PC who is also running the same XP client as I am.
|
| She's with one ISP, I am on another.
|
| Assuming Remote Assistance and Desktop box is ticked. How do I access her
| PC? Do I need her IP address? If so, where do I enter it? How does she
| give me permission to access her desktop?
|
| Thanks
|

 

[Norman R. Cross]

Thanks, was that Windows Messenger 4.7 or MS Messenger 6.0?

"mrtee" <hingelickeratnew.rr.com> wrote in message
The person having the problem sends a request through messenger for
assistance. You accept the request. You will then be connected to the
requesting machine, click take control and the client machine allows or
denies the take over.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| I read the help and to the best of my abilility, I wasn't able to connect
to
| my friend's PC who is also running the same XP client as I am.
|
| She's with one ISP, I am on another.
|
| Assuming Remote Assistance and Desktop box is ticked. How do I access her
| PC? Do I need her IP address? If so, where do I enter it? How does she
| give me permission to access her desktop?
|
| Thanks
|

Windows Messenger. In the Actions area of the toolbar is a Remote Assistance
option.

 

[Adam]

|
|
| Windows Messenger. In the Actions area of the toolbar is a Remote
Assistance
| option.
|

Thanks, much appreciated!