Cannot shut down Windows XP

[Guest]

Hanging application msimn.exe, version 6.0.2800.1123, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Could some kind soul explain the above to me and help me resolve it? It has happened about four times recently and the only way to shut down is to turn off the power!
Many thanks

 

[roger]

Hi,

Hanging application msimn.exe, version 6.0.2800.1123, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Could some kind soul explain the above to me and help me resolve it? It has happened about four times recently and the only way to shut down is to turn off the power!!
Many thanks

Perform a scan using updated ad-aware and spybot:
Ad-aware
http://www.lavasoftusa.com/support/download/

Spybot S&D
http://www.safer-networking.org/index.php?lang=en&page=download

msimn.exe is part of Outlook Express, you can also try to reinstall
it.
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
318378 - How to Reinstall or Repair Internet Explorer and Outlook
Express in Windows XP

Good luck