Windows Explorer hangs

[J]

This keeps happening now, usually when trying to open a file, but sometimes
right after starting Windows Explorer--it stops responding. Event Viewer
says this:
Hanging application explorer.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Apparently in microfont. Anyway, any ideas? TIA.

 

[Gerry Cornell]

Please post a full copy of the report.

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J]

Hi, thanks for replying. Yes the link says no further info available. So
here is the info you requested:

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 09/02/2006
Time: 1:19:28 AM
User: N/A
Computer: ANJO
Description:
Hanging application explorer.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00

---

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 09/02/2006
Time: 1:19:30 AM
User: N/A
Computer: ANJO
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.