Internet Explorer 7 Hangs

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

I have a problem with IE 7 where it hangs when I visit certain sites. To
recover from this I need to kill the program and start again. I see the
following in Event Viewer:

Hanging application iexplore.exe, version 7.0.6000.16473, hang module
hungapp, version 0.0.0.0, hang address 0x00000000

Fault bucket 431401983

Can someone please assist? I am running Windows XP SP2.

Regards,
Rashid
 
Rashid said:
Hello,

I have a problem with IE 7 where it hangs when I visit certain sites. To
recover from this I need to kill the program and start again. I see the
following in Event Viewer:

Hanging application iexplore.exe, version 7.0.6000.16473, hang module
hungapp, version 0.0.0.0, hang address 0x00000000

Fault bucket 431401983

Can someone please assist? I am running Windows XP SP2.

Regards,
Rashid


1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://www.sophos.com
http://free.grisoft.com/doc/5390/lng/us/tpl/v5


Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/

Then Open a run command and re-register these DLLs:
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

If you get this message when you are on a website playing games, then your
Graphics card need to update or your flash player or both.
http://www.voodoofiles.com/
http://www.ati.com/support/driver.html


3- You can test your memory by running Memtest to be sure the memory are
Okay and not bad:
http://www.memtest86.com/
Please perform step (1,2,3) one at a time and reboot your computer and see
if the issue been resolved.
If no Joy please look in the event viewer for error messages (X) and post
them back to this Link for the IE7 NG and on what website (S) does this issue
occur
http://www.microsoft.com/communitie...613-dfee-4b99-9378-839a15bef262&lang=en&cr=US
HTH.
Let us know.
Regards,
nass
 
Thanks for the canned response that we've all found all over the net
before coming here.

I've had the same problem - MS is no help, and noone in these groups
really
knows anything. I found an upgrade tho - it's over at http://www.opera.com.

I've had enough.

Rashid said:
I have a problem with IE 7 where it hangs when I visit certain sites. To
recover from this I need to kill the program and start again. I see the
following in Event Viewer:
Hangingapplicationiexplore.exe,version7.0.6000.16473, hang module
hungapp,version0.0.0.0, hang address 0x00000000
Fault bucket 431401983
Can someone please assist? I am running Windows XP SP2.
Regards,
Rashid

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malware from here:http://onecare.live.com/site/en-gb/..._personal.phphttp://www.safer-networking.org; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
Run a scan from here on-line:http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:http://www.bitdefender.co.uk/site/D...ttp://free.grisoft.com/doc/5390/lng/us/tpl/v5

Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/

Then Open a run command and re-register these DLLs:
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

If you get this message when you are on a website playing games, then your
Graphics card need to update or your flash player or both.http://www.voodoofiles.com/http://www.ati.com/support/driver.html

3- You can test your memory by running Memtest to be sure the memory are
Okay and not bad:http://www.memtest86.com/
Please perform step (1,2,3) one at a time and reboot your computer and see
if the issue been resolved.
If no Joy please look in the event viewer for error messages (X) and post
them back to this Link for the IE7 NG and on what website (S) does this issue
occur :http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg...
HTH.
Let us know.
Regards,
nass
--------www.nasstec.co.uk
 
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