Cannot Send Fax-----tiny red X

[Guest]

I can receive faxes with no problem.

BUT when I configure a fax, the fax pop-up window does not appear--the fax
just sits in the Outbox with a tiny red X on it. It does not start.

When I press the fax and choose restart, the fax clears, then in seconds,
is again marked with a tiny red X. What should I do?

 

[Russ Valentine [MVP-Outlook]]

You should start by providing some actual information. At a minimum you
should include:
1. What "configure a fax" means. State precisely what you are doing.
2. Verify that you are using Windows XP Fax and not some other program.
3. If you are, verify that you are using an analog fax modem from the
Windows XP HCL list and state how you installed and configured Windows XP
Fax, including any error messages you got.

 

[Guest]

I am in Windows XP, using Microsoft Fax via the Microsoft CD . I have a
single modem, my fax is enabled to send and enabled to receive, and it is not
shared with another computer. The fax has been configured for years --with no
problem--Configuration Summary:

Devices configured to send faxes:
Intel(R) 536EP V.92 Modem
The TSID of these devices is xxxxxxxxx

Devices configured to receive faxes:
Intel(R) 536EP V.92 Modem
Devices are configured to automatically answer incoming fax calls
after 1 rings.
The CSID of these devices is Faxxxxxxxx

 

[Russ Valentine [MVP-Outlook]]

Many Norton products have routinely disabled Windows XP Fax.

 

[Lem]

I am in Windows XP, using Microsoft Fax via the Microsoft CD . I have a
single modem, my fax is enabled to send and enabled to receive, and it is not
shared with another computer. The fax has been configured for years --with no
problem--Configuration Summary:

Devices configured to send faxes:
Intel(R) 536EP V.92 Modem
The TSID of these devices is xxxxxxxxx

Devices configured to receive faxes:
Intel(R) 536EP V.92 Modem
Devices are configured to automatically answer incoming fax calls
after 1 rings.
The CSID of these devices is Faxxxxxxxx

.


This may be a clue: Suddenly, when I tried to send a fax, my Norton 2006
product announced a Trojan attack . Assuming it was connected, I uninstalled
my Norton 2006 product, and tried to download it again. It would not
download.

Then I noticed that I have another (!) Norton product (2005) downloaded
on my computer. Wary of remaining unprotected, I installed it--this 2005
Norton does NOT announce a Trojan--but the fax still doesn't work. (No
Trojan attacks, by the ay, Ive run scans, etc.) I get no error notices at
all. Now my faxes simply do not respond--they go directly to my Fax console
outbox where they appear immediately with the small X. When I restart the
faxes, after a sec, they reappear with that X. Thanks-wingsofsong

See if this helps:

http://symantec.atgnow.com/consumer...uot;+when+sending+a+fax&resultType=5000#short
form of above long link: http://tinyurl.com/u8s59