Cannot Log Back in after locking PC.

[Guest]

Hi,

A user of ours cannot log back into his PC after he locks it (either manual
locking or time out), when he pushed CTRL+ALT+DEL the password box does not
appear.

Does anyone know which part of the registry controls that pop up box?

Many thanks in advanced.

 

[M.I.5¾]

Hi,

A user of ours cannot log back into his PC after he locks it (either
manual
locking or time out), when he pushed CTRL+ALT+DEL the password box does
not
appear.

Question: Is the keyboard, a wired keyboard or a wireless?

 

[Guest]

It is a wired keyboard, it's a software issue as the "CTRL+ALT+DEL" popup
disappears when he tries to log in, but the username/password box does not
appear and all you see is the Background image of the PC.

 

[kenkcj]

Have you tried using ALT+TAB after the CTRL+ALT+DEL? Could be that the
username box is going into the background for some reason and you just have
to bring it back to the front by ALT+TAB. Best of luck
-kenkcj