cannot install security update


T

T5

I have a brand new pc Athlon 64 dualcore 3800, 300gb, 2gb DDR, Asus A8N
Mobo, Nvidia GeoForce 6800. Windows Media Centre 2005 windows xp Home sp2
all updates. No worms, spyware,malware, viruses, trojans etc etc.

I went to download latest security update (KB912919) and it will not
install, why could that be? I have also noticed that all of the text has
disappeared from my Help and Support page leaving only the place markers
where the text should be.
 
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R

Rick \Nutcase\ Rogers

Hi,

Click start/run, type %windir%\windowsupdate.log and click ok. Scroll to the
bottom, then look for the error code associated with the failed installation
(like 0x00000000). Post back with this information.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 

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