error code 1713, what is it?

[T5]

Media centre 2005/xp pro
2gb ddram
300gb hdd
nvidia geoforce 6800

No adaware/malware/viruses/trojans etc etc

sfc /scannow all files correct and in place






please please help, I am trying to install my tv tuner software (Black Gold)
and it keeps returning a 1713 error code and as a consequence the
installation crashes saying that the black gold software could not install a
required componant. I try to uninstall the software that has installed but
it requires the disk to do this and when i do this it crashes again with the
same error code. So I am stuck with a half installed piece of software that
I cannot uninstall. I have tried third party uninstallers but no joy. Nobody
seems to be able to help?
I cant manually delete it from the registry because it has about a thousand
entries. What do I do?

 

[Guest]

Try entering your error information here:
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

You may also want to try looking at the event logs to find more detailed
information. (Control Panel > Administrative Tools > Event Viewer)