Cannot download Adobe flash player


G

Guest

My new Toshiba satellite a200 laptop came with pre-installed vista home
premium. When opening windows live messenger I receive a warning telling me I
need a newer version of adobe flash player and am prompted to download. On
attempting to download I receive a message blocking the download because
'windows is unable to verify the publisher'. Just to check I have tried using
my webcam on messenger to call someone and sure enough, it does not work. It
does however work on Skype. Any Ideas?
 
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G

Guest

Yes i did try that b4 and again just now. Still get the message 'windows
blocked this software because it cannot verify the publisher' - it doesn't
even give me an option to overide it
 
G

Guest

Andre, tvm you are a scholar! Can now talk via webcam on messenger after
downloading flash via firefox. I think windows has a software issue here -
once again, many thanks.
--
many thanks.


Andre Da Costa said:
Try downloading it through Firefox
 
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G

Guest

Many thanks - I have followed your recommended link and it looks full of
useful information, relevent to my problem. However, following Andre's advice
about downloading via firefox has worked so although it hasn't got to the
root of the initial problem, I think I shall quit whilst i am ahead!
I'm sure this is a windows oversight problem.
 
S

s13.c.jones

So, if the security and activex IE settings don't fix your problem, as
they did NOT for me -

- here is the real fix. Go here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=fb1634cb&sliceId=1

It requires you to dl the SubInAcl tool from microsoft. Here:
http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

Then you have to dl the reset_minimal.zip file from Adobe - here:
http://www.adobe.com/support/flashplayer/ts/documents/fb1634cb/reset_minimal.zip

Install the tool, then copy the extracted .cmd file to the SubInAcl
install location. c:\program files\windows resource kits\tools.

Run the reset_minimal.cmd file.

Go back to the adobe flash install webpage, install will work.
 
G

Guest

--
many thanks.


So, if the security and activex IE settings don't fix your problem, as
they did NOT for me -

- here is the real fix. Go here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=fb1634cb&sliceId=1

It requires you to dl the SubInAcl tool from microsoft. Here:
http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

Then you have to dl the reset_minimal.zip file from Adobe - here:
http://www.adobe.com/support/flashplayer/ts/documents/fb1634cb/reset_minimal.zip

Install the tool, then copy the extracted .cmd file to the SubInAcl
install location. c:\program files\windows resource kits\tools.

Run the reset_minimal.cmd file.

Go back to the adobe flash install webpage, install will work.
 
G

Guest

When i open the downloaded 'subinacl' , c:\windows32\cmd.exe tells me
'subinacl' is not recognized as an internal or external command, operable
program or batch file. Also, in my program files there is no 'windows
resource kits' ??
 
S

s13.c.jones

my apologies - this fix may not work for vista, I haven't tried it.
SubInAcl should be an msi executable. It should launch an install
process, then it will create a "windows resource kits" folder under
program files. You may have to run it as administrator - I do not
have enough vista experience to walk you through this though, sorry!
 
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M

Marcia M

When I go to Adobe.com to download the flash player, the site is always
frozen. I can't do anything.
 

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