Adobe Flash Player

D

Dave H

Hi,
I have Vista home premium 32bit, flash player won't run after an update. To
get flash player to work I have to restore back to 2/8/2008. I've tried
uninstalling and reinstalling, but nothing, just get a blank screen. I
emailed microsoft and they said contact Adobe, which I did but after trying
what their help suggested still nothing. Can anyone help please
 
T

Travis Rabe

You will need to completely rip out Flash Player with the Windows Install
Cleanup utility and then re-install. There is a article on Adobe's website
to if you go to the Flash player location telling which MS update causes the
problem.

Travis
 
C

Carey Frisch [MVP]

Download and run the Adobe Flash Player uninstaller:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

Afterward, right-click on the Internet Explorer icon located on
your Taskbar and select: Run as administrator. Then visit:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

and click on "Install Now".

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

Hi,
I have Vista home premium 32bit, flash player won't run after an update. To
get flash player to work I have to restore back to 2/8/2008. I've tried
uninstalling and reinstalling, but nothing, just get a blank screen. I
emailed microsoft and they said contact Adobe, which I did but after trying
what their help suggested still nothing. Can anyone help please
 
M

Michaela

I'm trying Carey's advice, but I'm not able to see the uninstaller page ...
I've refreshed and restarted and refreshed. Thoughts?
 
D

Dave H

Hi
I've tried as suggested, but still no luck. Flash player will not work on
anyupdate after 2/08/2008, I've used system restore several times back to
this date and flash player works, the first update after this no go. Adobe
web site keeps saying go to windows registry, but I'm not sure what to do.
 
A

Augustday

Computer is five months old w/vista. Why is it so hard to get the adobe
flash player to work on this system? I have looked at several answers in
this thread, and it looks like I am not by myself with this problem. Would
someone please, please tell me how to solve this once and for all. Many
thanks
 
J

Joaneee

I did all that stuff too, repeatedly. Followed all troubleshooting
instructions from Adobe - finally, tried running IE as administrator BEFORE
going to web site that uses Flash. Voila! Flash works. Try it!
(Ironically, UAC refers to iexplore.exe as an unknown program from an
unidentified publisher when I start it using Run as Administrator...)

Strangely, my other Vista computer (an HP laptop) does not have this problem
- runs Flash stuff whenever. The troublesome computer is a Dell desktop.
 
J

Joe Morris

Joaneee said:
I did all that stuff too, repeatedly. Followed all troubleshooting
instructions from Adobe - finally, tried running IE as administrator
BEFORE
going to web site that uses Flash. Voila! Flash works. Try it!
(Ironically, UAC refers to iexplore.exe as an unknown program from an
unidentified publisher when I start it using Run as Administrator...)

Strangely, my other Vista computer (an HP laptop) does not have this
problem
- runs Flash stuff whenever. The troublesome computer is a Dell desktop.

This doesn't answer the original question about Flash, but...

My first reaction was that the "unknown publisher" warning was Dell's fault
resulting from its delivery of a Dell-customized IE configuration but taking
a look at an SP1 installation I see that the copy of IE doesn't claim to be
signed, and trying to run it as admiistrator gets the "unknown publisher"
flag -- what's going on?

Turns out that one of the less-publicized corners of the UAC process seems
to be getting a little more paranoid than usual. To demonstrate this, take
this same IEXPLORE.EXE file for which UAC says "unknown publisher" and COPY
(DO NOT MOVE!) it to C:\WINDOWS\SYSTEM32. Now right-click it and click "run
as administrator" and it will say "Microsoft Windows" instead of "unknown
publisher". The UAC code considers %SYSTEMROOT%\SYSTEM32 to be a trusted
folder, but not %PROGRAMFILES%\Internet Explorer, so in its usual folder the
fact that IEXPLORE.EXE is signed isn't considered worthy of notice by UAC.

Note also that the properties page for IEXPLORE.EXE (and numerous other
Vista files) don't show a tab named "Digital Signatures". The file is
signed, but to show that a digital signature exists you need to use a tool
such as Sysinternals' "SigCheck" utility.

BTW: I can't guarantee that there won't be undesirable side effects from
running IE out of %WINDIR%\SYTEM32, so (you did COPY and not MOVE, right?)
delete the copy of IEXPLORE.EXE from \WINDOWS\SYSTEM32.

Joe Morris
 
J

Joaneee

Now that's pretty interesting! Thanks for the info, even tho it doesn't
solve the Flash mystery. Running IE as Administrator is a viable workaround
for me. btw, I do not yet have Vista SP1 installed.
 
B

Brian N

Carey, thanks the link, running unload and reload in administrator mode
certainly works. However I have others using this computer and their
accounts (non-administrator) do not run flash; any ideas on how to get around
this?

Best regards
 

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