Can send but can't receive email

Y

Yvonne

For some unknown reason I stopped receiving emails via windows mail about two
weeks ago. I can still send them and I'm not getting any error messages at
all.

I'm using virgin media with a ntlworld.com email account

Has anybody get any idea what I need to do to fix this?

Thanks
 
G

Gary VanderMolen [MVP]

Are you able to see those missing messages via webmail?
(http://www.virginmedia.com/webmail/ )

Which antivirus are you running? Some of them cause problems with
Windows Mail over time. Make sure your antivirus is not configured
to scan emails.
 

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