Can Receive but not Send Email - Vista, Windows Mail

[Sombrero]

Have been sending/receiving mail OK (default ports 110 and 25) but now in
Thailand using a local community LAN and cannot send email using Windows
Mail. But can send /receive email on the above default ports using
Thunderbird. Help Please

 

[Sombrero]

The connection to the server has failed. Subject 'Test', Account: 'Geoff',
Server: 'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

 

[Coach]

Have been sending/receiving mail OK (default ports 110 and 25) but now in
Thailand using a local community LAN and cannot send email using Windows
Mail. But can send /receive email on the above default ports using
Thunderbird. Help Please

 

[Coach]

Have been sending/receiving mail OK (default ports 110 and 25) but now in
Thailand using a local community LAN and cannot send email using Windows
Mail. But can send /receive email on the above default ports using
Thunderbird. Help Please

I'm having the same problem here in the USA. Have you found a fix yet to
this message?
Subject 'Fw: Good Info', Account: 'Jennifers', Server: 'mail.bellsouth.net',
Protocol: SMTP, Server Response: '250 XMVP 2', Port: 25, Secure(SSL): Yes,
Server Error: 250, Error Number: 0x800CCC7D

 

[Sombrero]

I'm having the same problem here in the USA. Have you found a fix yet to
this message?
Subject 'Fw: Good Info', Account: 'Jennifers', Server: 'mail.bellsouth.net',
Protocol: SMTP, Server Response: '250 XMVP 2', Port: 25, Secure(SSL): Yes,
Server Error: 250, Error Number: 0x800CCC7D

Coach - I think you have your Secure (SSL) setting incorrect - try this
1. Click "Accounts" in the "Tools" menu
2. Click on your email account then click "Properties"
3. Click "Advanced"
4. On this screen remove the checks from the boxes "This server requires a
secure connection" for both Outgoing mail (SMTP) and Incoming mail (POP3)

 

[Sombrero]

Thanks anyway Jim, but sadly that fix didn't work for me. Email was working
OK on wireless in Thailand, then I travelled to Australia and had to reset
for Dial-Up (which worked) but now back on LAN again in Thailand and cannot
send email via Windows Mail. Strangely though, a seperate email setup on
Thunderbird uses the same ports (110/25) and is working OK, so it's all a bit
confusing!!

 

[Jim]

To correct problem I did the following: under Windows Mail window go to
"Options" then go to "Send" then go to "News Sending Format" and select
"Plain Text Settings" under "Message Format check "Uuencode" box and hit
OK - try sending a test email but use "alt.test" or you will get bombarded
with strange messages from customers asking you to use alt. test good
luck.

Jim

 

[Gary VanderMolen]

I don't know why Thunderbird is able to send, but the normal reason for not
being able to send when away from home is a port 25 block.
As a general rule, the owner of the port 25 SMTP server must be the same
as the one providing your Internet connection at that moment. For more on this
see http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently, substitute the SMTP
server belonging to that connection. This is a bit tricky, but if you want to go that route,
I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use that for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

 

[Sombrero]

Thanks Gary - I contacted the local ISP here in Thailand and they provided me
with a local "Outgoing SMTP" address to use, which seems to work OK. I still
don't understand why Thunderbird sends and receives email on the same laptop
using the same 110/25 ports as Windows Mail?? Although my Thunderbird email
is setup for use primarily with the GMS-USA Iridium satellite system, so is a
much more complex installation, even though I'm currently using it on a LAN.
Your assistance and timely response is very much appreciated
Geoff

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.
If your Thunderbird is using a different ISP, than it is understandable that
it may behave differently in that respect. Not all ISPs block port 25.