emails, send and receive


J

jackmn

I can not receive or send emails using windows mail, when receiving mail this
is the error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'jack murdoch-north', Server: 'pop3.blueyonder.co.uk',
Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

When sending this is the error message:

Server: 'smtp.blueyonder.co.uk', Protocol: SMTP, Server Response: '250
HELP', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Please help
 
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G

Gary VanderMolen

Regarding the second (send) error, you should be using port 465 instead of
port 25. See the complete settings here:
http://help.virginmedia.com/system/...PE=National&CMD=VIEW_ARTICLE&ARTICLE_ID=37924

Regarding the first error (receiving):
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of
them cause problems with Windows Mail over time. As a minimum,
email scanning in the antivirus should be turned off, although that may
not be sufficient to eliminate all bad effects. In a worst case scenario,
your antivirus may need to be uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Gary VanderMolen, Microsoft MVP (Mail)


"jackmn" wrote in message
I can not receive or send emails using windows mail, when receiving mail this
is the error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'jack murdoch-north', Server: 'pop3.blueyonder.co.uk',
Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

When sending this is the error message:

Server: 'smtp.blueyonder.co.uk', Protocol: SMTP, Server Response: '250
HELP', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Please help
 

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