can't send or receive emails-

[sma]

The connection to the server has failed. Account: 'mail.charter.net',
Server: 'mail.charter.net', Protocol: POP3, Port: 995, Secure(SSL): Yes,
Socket Error: 10060, Error Number: 0x800CCC0E

Subject 'testing', Account: 'mail.charter.net', Server: 'mail.charter.net',
Protocol: SMTP, Server Response: '250 OK', Port: 25, Secure(SSL): Yes,
Server Error: 250, Error Number: 0x800CCC7D


What can I do to get it to work again? Thanks!
sma

 

[slk759]

Try this link - it provides the info for each tab in the account setup as
well as some other useful info . . . . . it says for OE but WM would be the
same . . . .

http://www.charter.com/customers/support.aspx?supportarticleid=1782

 

[Gary VanderMolen [MVP]]

Charter doesn't support SSL or advanced ports.
Use the settings in the link slk759 gave you.