Can not Send Email from a Bellsouth Account

[Gary VanderMolen]

Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
intrusive antivirus products: http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

 

[Phyllis]

No, that was the entire error message. I am using PC-cillin by Trend Micro.
It was installed on the computer when it was purchased.

I am also getting another error message: Subject 'Test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC15

I sometimes get the error message: "Your SMTP server has not responded in
60 seconds. Would you like to wait another 60 seconds for the server to
respond?

Account: mail.bellsouth.net
Server: mail.bellsouth.net

 

[Gary VanderMolen]

Hi Phyllis. Not sure what happened, but your reply is a duplicate of what
you posted some 16 hours earlier. I responded to that one about 14 hours
ago. Did you see that response?