Can not install a HP Photosmart 7550 Printer

[Steve Hall]

I'm having trouble getting my new laptop with Windows Vista on to recognise
my HP Photosmart 7550 printer. The printer works on an XP Desktop, but
Vista is not recognising when the USB cable from the printer is being
plugged in.

I've tried other USB devises in the laptop and these are being automatically
detected and installed, so I don't think it's a laptop hardware problem.

Does anyone have any ideas?

Thanks

Steve

 

[Dwarf]

Hi Steve,

The instructions on the following webpage may be of assistance to you.
Dwarf

http://h10025.www1.hp.com/ewfrf/wc/...8478&lc=en&cc=uk&dlc=en&product=72891&lang=en

 

[Steve Hall]

Thanks Dwarf,

I did initially look at this page, but it just looked too complicated. I
thought Vista would have been able to cope automatically with this kind of
peripheral.

However your advice is sound. I've followed it through and all works fine
now.

Thanks

Steve