Can not add a printer

[Dan]

For some reason, I turned y computer on the other day and
when I tried to print it said there were no installed
printers on my computer... I've had this computer now for
about 2 years. So, I go into the printers and faxes
folder to try and add a printer, but when I click "Add A
Printer" a box appears and says "Operation could not be
completed."

Does anyone know how to fix this?? Thanks a lot!

I have Windows XP and my printer is a Lexmark X75

 

[Guest]

-----Original Message-----
For some reason, I turned y computer on the other day and
when I tried to print it said there were no installed
printers on my computer... I've had this computer now for
about 2 years. So, I go into the printers and faxes
folder to try and add a printer, but when I click "Add A
Printer" a box appears and says "Operation could not be
completed."

Does anyone know how to fix this?? Thanks a lot!

I have Windows XP and my printer is a Lexmark X75
.

 

[Cari MS-MVP]

Ensure the print spooler is running

From the command prompt, type

net start spooler

and hit enter

Cari
www.coribright.com

 

[Dan]

Hey Cari.. I tried that.. it still doens't work.. Same
error. But in the command prompt it says:
" System error 1068 has occured

The dependency service or group failed to start. "

 

[Cari MS-MVP]

It's a Lexmark.... you'll have to completely uninstall using Bruce
Sanderson's instructions... and pay particular attention to his special
section on Lexmark printers:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Cari
www.coribright.com