Camera not detected by Wizard

[Mark]

Lynn,

The problem is that SP2 has it's own drivers and will continue to "install"
them unless you fool it so it cannot.

I don't know the whole history of this thread but here are the basics of how
to do it.

1. Identify the name(s) of the relevant drivers for the camera interface.
You can usually do this by opening the Control Panel, then System, the
Device Manager and then the Properties of the device when it is connected.
Click on Drivers and it will name the drivers being used.

2. Assuming you also updated to SP1 sometime ago, there will be a "cab" file
on your system, Windows\Driver Cache\i386\sp1.cab. Create a new directory
called camera_fix. Open the sp1.cab archive and look for files with the same
name as the current drivers, and copy them to your camera_fix directory.

3. Rename sp2.cab to sp2_old.cab. This is so that windows will not use the
new drivers when you re-install (a cute Microsoft security feature!).

4. Go back to device manager and the controller for the device you have
connected. Select the Driver Update, select "no, only this time", "Install
from a specific location(advanced), click Next, select "Don't search...",
click Next, then "Have disk". Now point to your directory camera_fix, then
continue.

5. If it asks for paths to other files, you will also need to pull them from
the .cab file and put them into your camera_fix directory for the installer
to use.

6. Once complete, look at the driver list again to check they are all
there. Rename sp2_old.cab back to sp2.cab. It won't install the new
drivers again unless you ask it to.

Hope this helps,
Mark

 

[Guest]

I have the same problem with my Kodak dx6490, Only my computer does not
detect the camera at all. Nothing in Device Mangaer, My Computer, or Wizard
does not detect it. Any help with this would be greatly appreciated. I am
about ready to go by a Dell PC. I have tired it on another computer and it
worked just fine, so I know it is not the camera.

Sarah

 

[Malke]

I have the same problem with my Kodak dx6490, Only my computer does
not detect the camera at all. Nothing in Device Mangaer, My Computer,
or Wizard does not detect it. Any help with this would be greatly
appreciated. I am about ready to go by a Dell PC. I have tired it on
another computer and it worked just fine, so I know it is not the
camera.

Sarah

Here is a good workaround for camera problems: use a usb card reader.
These little devices are inexpensive (mine was under $30usd) and XP
will see them as a removable drive. Just make sure to get one that
works with your camera's memory card. Put the memory card in the reader
and it acts just like any other drive. Copy/paste pictures from the
card to the folder of your choice and then delete the pictures from the
memory card. OK, so you don't have a wizard, but do you really need one
for this sort of thing? Another benefit is that your camera doesn't
need to be on, using up its batteries.

Malke

 

[Canopus]

I have the same problem with my Kodak dx6490, Only my computer does not
detect the camera at all. Nothing in Device Mangaer, My Computer, or Wizard
does not detect it. Any help with this would be greatly appreciated. I am
about ready to go by a Dell PC. I have tired it on another computer and it
worked just fine, so I know it is not the camera.

Sarah

From what I understand reading the digital photography newsgroups the Kodak
cameras do not use Twain and normally you have to install the Kodak Easy
Share software that comes with the camera to download direct from camera to
PC. A card reader is a very good work around and will enable you to
download your pictures quicker as well.

Rob

 

[Malke]

From what I understand reading the digital photography newsgroups the
Kodak cameras do not use Twain and normally you have to install the
Kodak Easy Share software that comes with the camera to download
direct from camera to
PC. A card reader is a very good work around and will enable you to
download your pictures quicker as well.

Rob

Thanks for confirming that, Rob. I can also tell you that I've seen a
lot of problems with the Kodak Easy Share software on clients'
machines, so I'd suggest staying away from it. I've been really happy
with my usb card reader. Another advantage to the card reader is
because it is small and portable, I can attach it to any other computer
- including machines that don't run Windows.

Malke