cache addresses


G

Garry Holton

Hello all,
We've upgraded from EX5.5 to EX03 and we changed our SMTP address. Now when
our users goes to send an email cache email addresses comes up with the old
SMTP address. Is there a way to delete the cached addresses at one time
instead of individually?

Garry
 
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N

Noel All

If you're talking about the *.NK2 cache then just hit the keyboard delete
key or delete the *.nk2 for completely wiping the file. Make sure Outlook is
closed if you go down this route.
 
G

Garry Holton

Where is the *.NK2 is located or can I just do a search on it?
 
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N

Noel All

Its a hidden file and you need to turn on hidden files and folders in
Control Panel || Folder Options || View, and if using Win XP you need to in
advanced options set the search to "search" hidden files and folders. The
file is located in the User Profile under Documents and Settings
 
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