business fax number in address book

[regan]

When I enter a contact's business fax number in
the "business fax number" field, it then appears in my
address book as a duplicate entry. (For example, I would
see John Smith listed twice in my address book, one with
his email address, and one with this fax number.) If I
delete the fax entry from my address book, it also deletes
the fax number from my contact. How can I make it
stop?!?

 

[Ben M. Schorr - OneNote MVP]

When I enter a contact's business fax number in the "business fax
number" field, it then appears in my address book as a duplicate entry.
(For example, I would see John Smith listed twice in my address book,
one with his email address, and one with this fax number.) If I delete
the fax entry from my address book, it also deletes the fax number from
my contact. How can I make it stop?!?

Isn't any good way to do it, really. You could instead put the fax numbers
under some other number field like TTY or something that you don't use
and just preface it with "FAX:" to remind you.

-Ben-
Ben M. Schorr, MVP-OneNote
http://home.hawaii.rr.com/schorr
http://www.thespoke.net/MyBlog/bschorr/MyBlog.aspx

**I apologize but I cannot respond to direct inquiries. Please post any
questions, answers or followups here in the newsgroups**

 

[Graeme]

Outlook shows both the fax numbers (where present) as well as the email
address when addressing an email. I understand that this was so you could
send a message via either transport depending upon your contact. Therefore
if you have multiple fax numbers or emails then the contact will appear
multiple times when addressing emails.

However, if you do not use fax on your system, then having the fax address
displayed becomes a nuisance. Both because it displays an entry in the
addressing dialogue window for each fax number configured as well as the
email address, and when you expect Outlook to resolve the name
automatically it does not know which of the addresses for that contact you
wish to use - showing the squiggly red line.

It is possible to suppress the fax entry in the address dialogue by
prefixing the Fax Number for the contact with a non-numerical character or
string e.g. Fax: 01234 345 678.

If you have a number of entries to manage in this way, then you may wish to
consider an add-in that will automate the task and allow you to select such
as that found at
http://www.websetters.co.uk/WSAddIns/Fax Display Manager/Index.htm

It resolves these issues by managing your contacts, hiding the fax entry
when addressing emails but still showing the details in the contacts folder.

Regards
Graeme
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