This may not be the place for this thread but couldn't find a more relevant topic. I wanted, by way of review to share my experiences with bulldog broadband. The line itself is fine, occasionally lose connection but that equates to once a month or so. My critism is with their customer service. I expect to be led through an infuriating series of automated messages, thats par for the course these days, I also expect to be speaking to people whose command of english may be lets say ropey, but, what I do not expect is to passed from one operative to another in a big infuriating circle, having to redial one of two numbers every time as they seemingly have no organisation whatsoever. My call was aqbout upgrading to a 16Mb line as per their ads. Clearly they dont want the business, or as I suspect is more likely, have rushed to advertise this service when infact they are not geared up to fulfil it yet. The one operative I did speak to who had even the smallest nugget of knowledge did talk about me needing a new ADSL 2 modem which they didnt have in stock yet ? FFS! I explained I already have a compatable one - so once again I was directed to call another number. I have left it now with apparently expecting a call back at some point today about this - I won't hold my breath. I have to say these days where the actual service/product doesnt really differentiate itself these compaines should look to similar campaigns to Natwest bank, and shake up thier customer service and call centers rather than cutting costs with people who dont have a clue and undoubtedly spend their working days being yelled at by furious customers. Hmm, more of a rant than a review but hopefully may serve as a warning to anyone considering bulldog. I also have experience with plusnet which is an altogether more pleasant one. Should there be further subcategories within the review section in addition to hardware?