BSOD Help...

[Mangler]

I cannot boot my PC, Keep getting the BSOD with this :

STOP: 0x0000007f (0x0000000D, 0x00000000, 0x00000000, 0x00000000)


Ran memory tests, nada
replace memory just in case, nada
CHKDSK /p, nada

I cannot get into safe mode, it hangs on : agp440.sys

Anyone have any suggestions on what to do next? (XP home)

 

[Peter Foldes]

0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
(Click to consult the online MSDN article.)
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2)
Software problems. (3) A bound trap (i.e., a condition that the kernel is not
allowed to have or intercept). Hardware failures are the most common cause (many
dozen KB articles exist for this error referencing specific hardware failures) and,
of these, memory hardware failures are the most common.
a.. General Causes {KB 137539} Win NT, Win 2000, Win XP
b.. Windows Stops Responding with Stop Error 0x7F Error Message {KB 814789} Win
2000, Win XP (when running Terminal Services)
c.. Windows NT 4.0 Setup Troubleshooting Guide {KB 126690} NT 4 (Recommendations
for the current error message are buried down inside this article, which isn't
necessarily limited to NT 4.)

 

[Peter Foldes]

Strange. I posted for the same issue in another group. Same Issue different poster

 

[Gerry]

Mangler

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms795478.aspx

0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
One of three types of problems occurred in kernel-mode: (1) Hardware
failures. (2) Software problems. (3) A bound trap (i.e., a condition
that the kernel is not allowed to have or intercept). Hardware failures
are the most common cause (many dozen KB articles exist for this error
referencing specific hardware failures) and, of these, memory hardware
failures are the most common.
Source: http://aumha.org/a/stop.htm

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

These words may offer a clue "An exception not covered by some other
exception; a protection fault that pertains to access violations for
applications". Just a feeling but the cause is an application loading
after booting. Given your earlier remarks I would concentrate on games.
Can you provide a list so that we can establish whether any particular
games is known to generate this type of error.

What is the computer make and model? When was it purchased new?

Have you tried Last Known Good Configuration?

Also try another Safe Mode option
Enable VGA Mode: This option starts Windows in 640 x 480 mode by using
the current video driver (not Vga.sys).
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Mangler]

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

No, the PC will not boot, it gets to the Windows XP screen then BSOD.

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

cant get the machine to load into windows.

What is the computer make and model? When was it purchased new?

Dell inspirion D600

Have you tried Last Known Good Configuration?

tried with no success

Also try another Safe Mode option
Enable VGA Mode: This option starts Windows in 640 x 480 mode by using
the current video driver (not Vga.sys).
A description of the Safe Mode Boot options in Windows XPhttp://support.microsoft.com/kb/315222/en-us

again, the PC wont boot into the OS in regular mode or safe mode.

 

[Gerry]

Mangler

What you have by way of a Windows XP CD?

Do you have data files you need to recover?

Do you have access to a second computer? What is the make and model?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Mangler]

What you have by way of a Windows XP CD?

I have a Home, Pro, Media Center, Windows 2000 & 2003 CD

Do you have data files you need to recover?

Just some pictures

Do you have access to a second computer? What is the make and model?

I have access to around 20 different types of computers

 

[Mangler]

What is the make and model?

Bad PC is a Dell inspirion D600 laptop

 

[Gerry]

Mangler

"I have a Home, Pro, Media Center, Windows 2000 & 2003 CD". Which is for
the problem computer? How is it described on the face of the CD?

Do you have an external cradle you could link to another computer. These
are normally used for removable drives. The thought is to remove the
hard drive from the problem computer, place it in the external cradle
and recover your pictures.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Mangler]

Mangler

"I have a Home, Pro, Media Center, Windows 2000 & 2003 CD". Which is for
the problem computer? How is it described on the face of the CD?

XP Home

Do you have an external cradle you could link to another computer. These
are normally used for removable drives. The thought is to remove the
hard drive from the problem computer, place it in the external cradle
and recover your pictures.

I just ordered an adapter that will allow me to hook up the laptop HDD
to an IDE in a tower so I can recover the pics then reinstall windows
to see if that was the issue or not.