BSOD in safe mode

[Ted Moes]

I have to boot to safe mode because boot sequence will keep restarting even
with a repair boot ini, ntldr, ntdetect.com but when I tried to set the
correct time if crashed with bsod. Can not use restore didnt restore
Just tried bootin to debugging mode and its just a black screen.
when booting safe mode with networking am able to access network and
internet but takes like five minutes to boot

BSOD Tech Info:
0x0000008E (0x0000005, 0x8066442F,0xB7AC6C, 0x00000000)
thank you for any help possible
ted

 

[Gerry]

Ted

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Look at the Stop Error Report.
Under the code a file is sometimes named.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure. Check for
variants of the Stop Error message.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[db ´¯`·.. >]

firstly, if the clock
is wrong in windows

then it is due to your
motherboard clock.

you will need to access
your motherboards cmos/
bios settings and change
the clock there.

then windows clock will
be insync with your hardware
clock.

incidentally, if your mother
board clock is not keeping
good/accurate time,

then it is time to change
out the motherboard
battery with a new one.

check your computer
manual or the faq's from
your motherboards homesite
to get the instructions to
do the above steps.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @hotmail.com
"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~

 

[Ted Moes]

There were no hardware issues and automatic restart has always been off
I cant find the other codes says to ck the inc in the Ntstatus.h but have
not found that yet

 

[Gerry]

Ted

You don't need Ntstatus.h as your exception code is listed in
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Ted Moes]

clock is not the problem setting the time then oking it it crashes is the
problem

 

[Anna]

Ted:
When you mention "repair", can we assume you're referring to a repair
through the Recovery Console in connection with the files you indicated?

If that is so, and assuming the problem is little more than a (hopefully)
mildly corrupted OS, and doesn't involve a hardware issue, have you also
tried a Repair install of the OS assuming your XP OS installation CD will
permit such a Repair install, i.e., it's not just a branded-OEM "recovery"
type of OS installation CD?

Did you try invoking the sfc /scannow and/or the chkdsk /r commands to see
if they would be of any help?

While it doesn't sound like a hardware issue, it might be a good idea (if
you haven't already done so) to check out your HDD with the HDD diagnostic
utility (usually) available from the disk's manufacturer.
Anna

 

[Ted Moes]

I was trying not to do an install cuz i have alot of stuff on hdd if it will
just repair windows w/o loading whole os i can try, would that be thru repair
console

 

[Anna]

I was trying not to do an install cuz i have alot of stuff on hdd if it
will
just repair windows w/o loading whole os i can try, would that be thru
repair
console

Ted:
Perhaps it would be worthwhile for you peruse a few sites to gain an
understanding of the Repair install process. Here are a few...
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
http://www.webtree.ca/windowsxp/repair_xp.htm
http://www.geekstogo.com/forum/index.php?showtopic=138
http://www.windowsreinstall.com/winxppro/installxpcdrepair/indexfullpage.htm
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
Anna

 

[Ted Moes]

What is involved in repair install, do i lose all my documents and have to
reinstall programs

 

[Anna]

What is involved in repair install, do i lose all my documents and have to
reinstall programs

Ted:
I'll be glad to help you as best I can from this distance. But
please...respond to my specific questions/suggestions and we can go on from
there if you choose to do so.
Anna

 

[Ted Moes]

no error with chkdsk and I have original cd
I am in safe mode as directory service folders

 

[Anna]

no error with chkdsk and I have original cd
I am in safe mode as directory service folders

Ted:
Before trying anything else, try running the sfc /scannow command. Have your
XP OS installation CD handy when you do so.

Also, check out the HDD with the diagnostic utility from the disk's
manufacturer.

Undertaking a Repair install of the OS is a relatively straightforward
process. It would be roughly akin to making a fresh install of the OS, but
in nearly every case your existing programs & user-created data would be
retained. Notice I said "nearly". While it would be a rather rare situation
where data would be lost or corrupted as a result of the Repair install, and
as unlikely as it may be, it *could* happen.

So if there are any programs and/or other data on your present drive that
are absolutely crucial to you and you could not tolerate their loss, then I
would strongly suggest that before undertaking this Repair install operation
that you first either make a "clone" of your existing HDD (using a disk
imaging program) or, if that's not practical, install the HDD in another
machine as a secondary HDD so that you can pull off whatever data you want
onto some removable media, e.g., flash drive, CD, etc.

Again, it's a relatively rare event that a loss or corruption of data will
occur even when the Repair install is unsuccessful, but it *can* happen. So
I want you to be aware of this.

Here are the step-by-step instructions that can be found at Microsoft's site
at...
http://www.microsoft.com/windowsxp/using/setup/support/nostart.mspx#2

<quote>
Before performing a repair installation of Windows XP, you should have both
your Windows XP CD and your product key available.

To perform a repair installation of Windows XP

1. Insert your Windows XP CD into your computer.

2. Restart your computer. If prompted, press a key to start from the CD-ROM.

3. When the Welcome to Setup page appears, press ENTER on your keyboard.

4. On the Windows XP Licensing Agreement page, read the licensing agreement.
Press the PAGE DOWN key to scroll to the bottom of the agreement. Then,
press F8.

5. When prompted, press R to have Windows XP attempt to repair Windows by
reinstalling important Windows components.

The repair and reinstallation process might take more than an hour.
Eventually, Setup prompts you to answer questions just as if you were
installing Windows XP for the first time. For detailed instructions, read
"Install Windows XP" at...
http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx"
</quote>

Also, here are a number of websites that contain detailed step-by-step
instructions for
undertaking a Repair install. Let me assure you that it's not a difficult
process and not terribly time-consuming. It's roughly similar to making a
fresh install of the XP OS.
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
http://www.webtree.ca/windowsxp/repair_xp.htm
http://www.geekstogo.com/forum/index.php?showtopic=138
http://www.windowsreinstall.com/winxppro/installxpcdrepair/indexfullpage.htm
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Assuming the Repair install is successful, you should use your A-V program
to immediately check out your PC for any virus infestation. Also, you will
need to download/install *all* the MS critical updates since SP3. (I'm
assuming that if you undertake this Repair install of the XP OS, you will be
doing so with a XP installation CD that contains SP3).
Anna

 

[Ted Moes]

I have a slgiht problem with reinstall I dont have the second repair screen
it is the existing partions screen with 3 install options and the c drive
volume