S
Scott
Hello -
While this isn't totally a windows problem, it relates. My PC was infected
by a backdoor trojan 3 weeks ago and the bugger is so malicious tha the only
way to be sure it is gone is to wipe the drives and reformat. After backing
up and copying all my vital files, I pulled out all the original System
Recovery CDs packaged with my computer and followed the instructions to
insert the disc in the top (DVD-RW) drive, turn off, restart, and wait for
the "Downloading Progress" screen. Instead, I got the message below the PCI
device listings (after the Sony logo).
Boot from ATAPI CD-ROM:
No Emulation
I emailed Sony and was instructed to load the setup defaults in the BIOS
Setup Utility, but there was no change. I just went through a "Live Chat"
with a Sony eSupport tech and the only advice offered was to pay $270 minimum
and ship the PC to them and they'll reformat/repair it (after a little back
and forth of being told to use the System Recovery discs to repair the
problem.. the same thing I have been trying to do for days now).
So, anyone have any advice? I am a novice, but willing to try anything to
avoid buying another PC for a few months. The VAIO shipped with 3 System
Recovery discs and 4 Application Recovery discs. As far as I can tell, XP is
loaded on the System Recovery discs and was never included on its own, so I
have no Windows XP CD. I should note that I am running XP Home Edition
Version 2002 Service Pack 2 and I have not changed the internal hardware on
teh PC since I got it. I have added 2 external Maxtor drives and an external
Sony DVD/RW drive over the years.
Also, I do have a copy of WIndows XP Professional on CD that was given to me
at a meeting several years ago and it has a product key listed on the back of
the sleeve. I have never used the disc before, but I did just try putting it
in the main drive, shutting down and restarting. I got the same No Emulation
message, but it was followed briefly by a "Press Any Key to Continue..."
message that flashed for a few seconds.
So, does anyone have any advice? I really am a novice, but I'm willing to
follow any instructions. I also need to thank 2 members of this group who
helped me 3 weeks ago when I wasn't sure what was causing my problems.
Unfortunately, I could never find those messages after realizing I was being
Hijacked. I do appreciate their help and thanks in advance for anyone here
willing to throw out ideas.
While this isn't totally a windows problem, it relates. My PC was infected
by a backdoor trojan 3 weeks ago and the bugger is so malicious tha the only
way to be sure it is gone is to wipe the drives and reformat. After backing
up and copying all my vital files, I pulled out all the original System
Recovery CDs packaged with my computer and followed the instructions to
insert the disc in the top (DVD-RW) drive, turn off, restart, and wait for
the "Downloading Progress" screen. Instead, I got the message below the PCI
device listings (after the Sony logo).
Boot from ATAPI CD-ROM:
No Emulation
I emailed Sony and was instructed to load the setup defaults in the BIOS
Setup Utility, but there was no change. I just went through a "Live Chat"
with a Sony eSupport tech and the only advice offered was to pay $270 minimum
and ship the PC to them and they'll reformat/repair it (after a little back
and forth of being told to use the System Recovery discs to repair the
problem.. the same thing I have been trying to do for days now).
So, anyone have any advice? I am a novice, but willing to try anything to
avoid buying another PC for a few months. The VAIO shipped with 3 System
Recovery discs and 4 Application Recovery discs. As far as I can tell, XP is
loaded on the System Recovery discs and was never included on its own, so I
have no Windows XP CD. I should note that I am running XP Home Edition
Version 2002 Service Pack 2 and I have not changed the internal hardware on
teh PC since I got it. I have added 2 external Maxtor drives and an external
Sony DVD/RW drive over the years.
Also, I do have a copy of WIndows XP Professional on CD that was given to me
at a meeting several years ago and it has a product key listed on the back of
the sleeve. I have never used the disc before, but I did just try putting it
in the main drive, shutting down and restarting. I got the same No Emulation
message, but it was followed briefly by a "Press Any Key to Continue..."
message that flashed for a few seconds.
So, does anyone have any advice? I really am a novice, but I'm willing to
follow any instructions. I also need to thank 2 members of this group who
helped me 3 weeks ago when I wasn't sure what was causing my problems.
Unfortunately, I could never find those messages after realizing I was being
Hijacked. I do appreciate their help and thanks in advance for anyone here
willing to throw out ideas.