Blue Screen of Death

  • Thread starter Thread starter Adam Raff
  • Start date Start date
A

Adam Raff

Good day,

I am running a optiplex GX50 running Windows XP Pro SP2 with all updates.
Of late I started getting a BSOD out of the blue.

Win32k.sys
The driver is attempting to access memory beyond the end of the allocation

Stop: 0x000000D6
(0x89781000, 0x00000000, 0xBF82683F, 0x00000000)

Win32k.sys address BF82683F base at BF80000 date stamp 422511a2

Can somebody tell me where I can find info on these BSOD messages. I have
looked this up on TechNet and Microsoft web site with no luck or nothing
that matches what I have (Win2k only)

Thanks
Adam Raff
 
Adam said:
Good day,

I am running a optiplex GX50 running Windows XP Pro SP2 with all
updates. Of late I started getting a BSOD out of the blue.

Win32k.sys
The driver is attempting to access memory beyond the end of the
allocation

Stop: 0x000000D6
(0x89781000, 0x00000000, 0xBF82683F, 0x00000000)

Win32k.sys address BF82683F base at BF80000 date stamp 422511a2

Can somebody tell me where I can find info on these BSOD messages. I
have looked this up on TechNet and Microsoft web site with no luck or
nothing that matches what I have (Win2k only)
Click to expand...
Here's a link where you can research Stop Error messages:
http://www.aumha.org/win5/kbestop.htm

I don't have an exact answer for you, but I would start by testing your
RAM. I like Memtest86+ from www.memtest.org. Obviously, you have to get
the program from a working machine. You will either download the
precompiled Windows binary to make a bootable floppy or the .iso to
make a bootable cd. If you want to use the latter, you'll need to have
third-party burning software on the machine where you download the file
- XP's built-in burning capability won't do the job. In either case,
boot with the media you made. The test will run immediately. Let the
test run for an hour or two - unless errors are seen immediately. If
you get any errors, replace the RAM.

Malke
 
Hi Adam,
you are correct,there is similar incident for win2k.
Anyway you check your RAMs.May be they are faulty.If they are ok then
try a clean installation.

regards,
S.Sengupta[MS-MVP]
 
Hi,

To locate the exact problem of the stop error, we need to analyze the crash
dump file. Unfortunately, we cannot help you analyze the dump file in
newsgroup. To trouble shoot this problem efficiently, I suggest that you
speak directly with a Microsoft Support Professional so that the crash dump
can be analyzed. Here are some articles that will help prepare you for this
call:

Blue Screen Preparation Before Contacting Microsoft
ID: 129845.KB.EN-US
http://support.microsoft.com/?id=129845

Gathering Blue Screen Information After Memory Dump in Windows 2000 or
Windows NT
ID: 192463.KB.EN-US
http://support.microsoft.com/?id=192463

For a complete list of Microsoft Customer Service and Support (CSS) phone
numbers and information about support costs, please go to the following
address on the World Wide Web:
<http://support.microsoft.com/directory/overview.asp>

I hope that the above information can be of assistance.

Best regards,

Vincent Xu
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security


--------------------
Date: Thu, 27 Oct 2005 06:33:01 +0530
From: "S.Sengupta" <[email protected]>
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Blue Screen of Death
References: <[email protected]>
In-Reply-To: <[email protected]>
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID: <#[email protected]>
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: 220.227.131.51
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:487576
X-Tomcat-NG: microsoft.public.windowsxp.general

Hi Adam,
you are correct,there is similar incident for win2k.
Anyway you check your RAMs.May be they are faulty.If they are ok then
try a clean installation.

regards,
S.Sengupta[MS-MVP]


Adam said:
Good day,

I am running a optiplex GX50 running Windows XP Pro SP2 with all updates.
Of late I started getting a BSOD out of the blue.

Win32k.sys
The driver is attempting to access memory beyond the end of the allocation

Stop: 0x000000D6
(0x89781000, 0x00000000, 0xBF82683F, 0x00000000)

Win32k.sys address BF82683F base at BF80000 date stamp 422511a2

Can somebody tell me where I can find info on these BSOD messages. I have
looked this up on TechNet and Microsoft web site with no luck or nothing
that matches what I have (Win2k only)

Thanks
Adam Raff
Click to expand...
Click to expand...
Click to expand...
 
Good day,

I will try to answer all the questions here and have some new ones.

I have installed twice as clean installs and it always happens. The system
would start using High CPU 100% for some time and then crash (give or take)

I have tested the memory with memtest and let it run. Also removed the new
memory and the same thing happens. CPU up there or when I move the mouse it
goes to 100%

Will it cost anything to send it over to Microsoft for them to look at.
What is the cost involved in that.

Well I guess that is it. I will try another memory test to see what
happens. Perhaps something will show up.

Thanks
Adam Raff
Vincent Xu said:
Hi,

To locate the exact problem of the stop error, we need to analyze the
crash
dump file. Unfortunately, we cannot help you analyze the dump file in
newsgroup. To trouble shoot this problem efficiently, I suggest that you
speak directly with a Microsoft Support Professional so that the crash
dump
can be analyzed. Here are some articles that will help prepare you for
this
call:

Blue Screen Preparation Before Contacting Microsoft
ID: 129845.KB.EN-US
http://support.microsoft.com/?id=129845

Gathering Blue Screen Information After Memory Dump in Windows 2000 or
Windows NT
ID: 192463.KB.EN-US
http://support.microsoft.com/?id=192463

For a complete list of Microsoft Customer Service and Support (CSS) phone
numbers and information about support costs, please go to the following
address on the World Wide Web:
<http://support.microsoft.com/directory/overview.asp>

I hope that the above information can be of assistance.

Best regards,

Vincent Xu
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security


--------------------
Date: Thu, 27 Oct 2005 06:33:01 +0530
From: "S.Sengupta" <[email protected]>
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Blue Screen of Death
References: <[email protected]>
In-Reply-To: <[email protected]>
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID: <#[email protected]>
Newsgroups: microsoft.public.windowsxp.general
NNTP-Posting-Host: 220.227.131.51
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:487576
X-Tomcat-NG: microsoft.public.windowsxp.general

Hi Adam,
you are correct,there is similar incident for win2k.
Anyway you check your RAMs.May be they are faulty.If they are ok then
try a clean installation.

regards,
S.Sengupta[MS-MVP]


Adam Raff wrote:
Good day,

I am running a optiplex GX50 running Windows XP Pro SP2 with all updates.
Of late I started getting a BSOD out of the blue.

Win32k.sys
The driver is attempting to access memory beyond the end of the allocation

Stop: 0x000000D6
(0x89781000, 0x00000000, 0xBF82683F, 0x00000000)

Win32k.sys address BF82683F base at BF80000 date stamp 422511a2

Can somebody tell me where I can find info on these BSOD messages. I have
looked this up on TechNet and Microsoft web site with no luck or nothing
that matches what I have (Win2k only)

Thanks
Adam Raff
Click to expand...
Click to expand...
Click to expand...
 
Back
Top