BLUE SCREEN ERROR: STOP: OX0000008E

[LEB]

Hi All! What a wonderful place for info! thank you in advance. Please HELP!
One of my issues is when on line, the system stops and goes on to the fatal
blue screen with the following error (part of the message); i then have to
reboot. The last time it happened, I was typing an email response. I
remember happening during livemail a couple of times now, but cannot say for
sure if it has happened while on other programs:

STOP: OX0000008E, OXC0000005, OXBF8206E8, OXEC5AAAEC, OX00000000

Wink32k.sys, address: BF8206E8
base at BF800000
base stamp 47badb5

thank you

 

[Mark L. Ferguson]

KERNEL_MODE_EXCEPTION_NOT_HANDLED This error requires the debugger to look
at the parameters of the error Usually this is some hardware driver failure.
Probably the file:
Wink32k.sys

You might be able to find out what driver uses this file by rightclicking
it.

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Mark L. Ferguson

..

 

[LEB]

Yes, I'm aware of this, but what do I do? how do I resolve the issue and how
do access on my system the below suggestion?
thank you kindly.

 

[Nepatsfan]

Hi All! What a wonderful place for info! thank you in advance. Please HELP!
One of my issues is when on line, the system stops and goes on to the fatal
blue screen with the following error (part of the message); i then have to
reboot. The last time it happened, I was typing an email response. I
remember happening during livemail a couple of times now, but cannot say for
sure if it has happened while on other programs:

STOP: OX0000008E, OXC0000005, OXBF8206E8, OXEC5AAAEC, OX00000000

Wink32k.sys, address: BF8206E8
base at BF800000
base stamp 47badb5

thank you

Just out of curiosity, is Wink32k.sys a typo? Should it be win32k.sys?

If that's the case you might want to look at this earlier thread. It suggests
testing your RAM.

http://groups.google.com/group/micr...ead/thread/799c04b8aff752be?hl=en&tvc=2&fwc=2

If that doesn't fix the problem take a look at some of the other hits returned
by Google. It looks like you've got a lot of company with that problem and no
"one size fits all" solution.

http://www.google.com/search?hl=en&q=+STOP:+OX0000008E+Win32k.sys&btnG=Search

One thing I'd suggest is trying to start your computer if Safe Mode and see if
the system blue screens. Restart your computer and keep hitting the F8 key until
you see the menu where you can use the up arrow key to select Safe Mode. If the
problem doesn't happen in Safe Mode, it could indicate a problem with your
display adapter.

Good luck

Nepatsfan

 

[LEB]

thank you both so very much... what a wonderful turnaround time on your
wonderful responses/input.
i did see the posts on RAM but have no idea "how to", meaning where is it in
my system? i know, corny questions... thank you!

 

[nass]

Hi All! What a wonderful place for info! thank you in advance. Please HELP!
One of my issues is when on line, the system stops and goes on to the fatal
blue screen with the following error (part of the message); i then have to
reboot. The last time it happened, I was typing an email response. I
remember happening during livemail a couple of times now, but cannot say for
sure if it has happened while on other programs:

STOP: OX0000008E, OXC0000005, OXBF8206E8, OXEC5AAAEC, OX00000000

Wink32k.sys, address: BF8206E8
base at BF800000
base stamp 47badb5

thank you

This always refer to a bad Hardware/driver installed.
Also did you have any hardware/Software/Updates recently installed?, please
state if any in your next post.
General troubleshooting for an error message that you may receive randomly
in Windows XP: "Stop 0x0000008E"
http://support.microsoft.com/kb/945658

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

Random "0x0000008E" Error Message on a Blue Screen in Windows XP
http://support.microsoft.com/kb/827663

A "STOP: 0x0000008E" error message occurs when you change the hardware
acceleration setting
http://support.microsoft.com/kb/330187

Error message when you try to open files on an NTFS file system volume
http://support.microsoft.com/kb/930916
STOP 0x0000008E error message on a blue screen and your computer does not
enter hibernation or standby after you remove an IEEE 1394 storage device
http://support.microsoft.com/kb/813818

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

Stop 0x00000050 in Win32k.sys When Changing Keyboard Layout
http://support.microsoft.com/kb/252371

3...You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
</Quote::>

NOTE: Did you scan your computer (I mean Full Scan) for Viruses and malware
lately?.
HTH.
nass