blue screen error codes help

[Pam]

I've had 2 blue screen deaths - the first I don't remember what I was
doing - and I got this error:

STOP ox0000008E, ox80000004, 0x8056A13C, oxF2452c82, ox00000000

and the other one was when I had nothing running except ZA and AVG in the
background - and I tried to run the Norton online virus scanner

then it said

STOP ox0000008E, ox80000004, 0x8056A13C, oxf4015c8c, ox00000000

can someone help me with this please?

Pam

 

[Guest]

Thier are two updates for that,one can be foung thru downloads at
microsoft.com,type:Windows XP In downloads search,then click on "by date"
in the result 1st page...The 2nd is a hotfix,#922410 Thiers actually 2
hotfixes,
the other is #900485 For the hotfix you need to call microsoft 800 936 4900

 

[Ron Martell]

Thier are two updates for that,one can be foung thru downloads at
microsoft.com,type:Windows XP In downloads search,then click on "by date"
in the result 1st page...The 2nd is a hotfix,#922410 Thiers actually 2
hotfixes,
the other is #900485 For the hotfix you need to call microsoft 800 936 4900

Andrew, would you please stop posting this useless misinformation
Neither of these articles has anything to do with the error code
reported.

Article 922410 is for a Stop 0xC000021A error and Article 900485 is
with regard to a STOP 0x0000007e error.

Please go away. And stay away. Please.

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Ron Martell]

I've had 2 blue screen deaths - the first I don't remember what I was
doing - and I got this error:

STOP ox0000008E, ox80000004, 0x8056A13C, oxF2452c82, ox00000000

and the other one was when I had nothing running except ZA and AVG in the
background - and I tried to run the Norton online virus scanner

then it said

STOP ox0000008E, ox80000004, 0x8056A13C, oxf4015c8c, ox00000000

can someone help me with this please?

Pam

Your error code is named KERNEL_MODE_EXCEPTION_NOT_HANDLED. Parameter
1 indicates that the specific exception code involved was
STATUS_SINGLE_STEP and Parameter 2 says that the error originated at
memory address 0x8056A13C.

This type of error is most often caused by a defective device driver
or by incompatible hardware. Have you made any recent changes to the
computer that involved either updating drivers for existing hardware
and/or installing new hardware?

There is a method by which the driver or component using the error
address can be identified but it is a bit cumbersome. If the answer
to the above question does not provide a clue then we will proceed
with identifying the item from the memory address.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."