Lyn --
If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.
Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Select:
"Problem Downloading/Installing a Software (Non-Driver) item"
Follow steps under:
"Install stops at 0% when using the AOL Browser"
While using the Internet Explorer browser, try downloading
and installing the patch again:
Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
For additional assistance, visit:
How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html
--
Nicholas
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| I have Windows XP and I downloaded the patch and when it
| went to install, I got the message, KB823980, Setup error.
|
| "Setup could not verify the integrity of the file
| Update.nf.
| Make sure the cryptographic service is running on the
| computer.
|
| Any help is appreciated.
|
| Thanks, Lynn