G
Guest
got this message the other day-Consider BIOS upgrade
Microsoft is unable to determine the exact cause of this error. However,
this problem was most likely caused by an error in your computerÂ’s random
access memory (RAM). RAM is the main internal storage area the computer uses
to run programs and store data.
During the crash analysis, we noticed the basic input/output (BIOS) system
version on this computer does not match the specifications for the central
processing unit (CPU), also known as a processor, that is installed on your
computer. This can occur when a newer processor is installed on an older
system board or older BIOS. Using a BIOS that does not support the installed
processor can result in Windows system crashes. Contact your computer
manufacturer or motherboard manufacturer for an updated version of BIOS for
your computer's processor.
Additional information
Important: Upgrading the BIOS version may require moderate to advanced
troubleshooting skills. If you are uncomfortable with performing these steps,
you might want to consider consulting with paid technical support.
If your computer contains an Intel processor, you can use special utilities
to identify your specific processor. Click the following link to go online
for more information:
Intel Processor Identification Utility
List of BIOS Manufacturers
For a list of BIOS manufacturer websites, see the following two Knowledge
Base articles on the Microsoft Support website:
See the article 243909 for a list of BIOS manufacturer websites Part 1
(A-Pi)
See the article 243971 for a list of BIOS manufacturer websites Part 2
(Pr-Z)
could not find the info I was looking for.
upgraded to Pentium4 2.39 GHz months ago and have had no problems until
now. Any suggestions?
Microsoft is unable to determine the exact cause of this error. However,
this problem was most likely caused by an error in your computerÂ’s random
access memory (RAM). RAM is the main internal storage area the computer uses
to run programs and store data.
During the crash analysis, we noticed the basic input/output (BIOS) system
version on this computer does not match the specifications for the central
processing unit (CPU), also known as a processor, that is installed on your
computer. This can occur when a newer processor is installed on an older
system board or older BIOS. Using a BIOS that does not support the installed
processor can result in Windows system crashes. Contact your computer
manufacturer or motherboard manufacturer for an updated version of BIOS for
your computer's processor.
Additional information
Important: Upgrading the BIOS version may require moderate to advanced
troubleshooting skills. If you are uncomfortable with performing these steps,
you might want to consider consulting with paid technical support.
If your computer contains an Intel processor, you can use special utilities
to identify your specific processor. Click the following link to go online
for more information:
Intel Processor Identification Utility
List of BIOS Manufacturers
For a list of BIOS manufacturer websites, see the following two Knowledge
Base articles on the Microsoft Support website:
See the article 243909 for a list of BIOS manufacturer websites Part 1
(A-Pi)
See the article 243971 for a list of BIOS manufacturer websites Part 2
(Pr-Z)
could not find the info I was looking for.
upgraded to Pentium4 2.39 GHz months ago and have had no problems until
now. Any suggestions?