G
Guest
Every now and then my computer shutsdown and I get the blue screen. When it
restarts and I report the error this the message I get:
---------------------------------------------------------
Solution not found: consider BIOS Upgrade
Thank you for submitting an error report.
Problem description
Microsoft is unable to determine what specifically caused the problem you
reported.
Consider BIOS Upgrade
During the crash analysis, we noticed the basic input/output (BIOS) system
version on this computer does not match the specifications for the processor
that is installed on your computer. This can occur when a newer processor is
installed on an older system board or older BIOS. Using a BIOS that does not
support the installed processor can result in Windows system crashes. Please
contact your computer manufacturer or motherboard manufacturer for an updated
version of BIOS for your computer's processor.
Important: Upgrading the BIOS version may require moderate to advanced
troubleshooting skills. If you are uncomfortable with performing these steps,
you might want to consider consulting with paid technical support.
If your computer contains an Intel processor, you can use special utilities
to identify your specific processor. Please click the following link for more
information:
Intel Processor Identification Utility
List of BIOS Manufacturers
For a list of BIOS manufacturer websites, see the following two Knowledge
Base articles:
See the article 243909 for a list of BIOS manufacturer websites Part 1 (A-Pi)
See the article 243971 for a list of BIOS manufacturer websites Part 2 (Pr-Z)
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I have read that upgrading ones BIOS can destroy the motherboard if done
incorrectly. I only get the blue screen sparatically and could live with it.
However by doing that am I damaging my computer?
restarts and I report the error this the message I get:
---------------------------------------------------------
Solution not found: consider BIOS Upgrade
Thank you for submitting an error report.
Problem description
Microsoft is unable to determine what specifically caused the problem you
reported.
Consider BIOS Upgrade
During the crash analysis, we noticed the basic input/output (BIOS) system
version on this computer does not match the specifications for the processor
that is installed on your computer. This can occur when a newer processor is
installed on an older system board or older BIOS. Using a BIOS that does not
support the installed processor can result in Windows system crashes. Please
contact your computer manufacturer or motherboard manufacturer for an updated
version of BIOS for your computer's processor.
Important: Upgrading the BIOS version may require moderate to advanced
troubleshooting skills. If you are uncomfortable with performing these steps,
you might want to consider consulting with paid technical support.
If your computer contains an Intel processor, you can use special utilities
to identify your specific processor. Please click the following link for more
information:
Intel Processor Identification Utility
List of BIOS Manufacturers
For a list of BIOS manufacturer websites, see the following two Knowledge
Base articles:
See the article 243909 for a list of BIOS manufacturer websites Part 1 (A-Pi)
See the article 243971 for a list of BIOS manufacturer websites Part 2 (Pr-Z)
--------------------------------------------------------------------------------------
I have read that upgrading ones BIOS can destroy the motherboard if done
incorrectly. I only get the blue screen sparatically and could live with it.
However by doing that am I damaging my computer?