bcm v2 install problem

[Guest]

Business Contact Manager version 2 installed fine on my computer. But when I
tried to install it on my husband's computer, it was unsuccessful. I have
uninstalled the SQL Desktop Server (although the icon remains in the lower
right hand tray.) I have uninstalled and reinstalled Business Contact
Manager from my disk and also downloaded version 2 again. The error message
when I try to open the contacts is "object reference not set to an instance
of an object." What do I do now? (I am only moderately technically oriented.

 

[Raul]

If you are currently running BCM V2 an uninstall and reinstall of the same
shoudl take care of the issue

 

[Guest]

I have not been running V2, we were running V1. Now I cannot even get V1 to
install properly. I get the same error message: Object reference not set to
an instance of an object.

I have unintalled V1, V2 and the SQL Desktop server three times now and
cannot even get just BCM V1 to install from the disk.

 

[Raul]

Do you get any error messsage when you install BCM V1?

 

[Guest]

I did get the same error message. Subsequently I have paid a MS tech to
reinstall Office and BCM v 2. Everything is working now. Thanks.

 

[Guest]

Julie,

The error you were getting (object reference not set to an instance
of an object.) is EXACTLY what I am getting...plus Outlook won't work
properly thereafter. I have to un-install the whole mess and re-install just
Outlook to get anything back.

Do you know what the Tech did to get it installed? Or do you think I should
just contact MS tech too?

Thanks,

Jack

 

[Guest]

The technician uninstalled Microsoft Office and Microsoft .NET Framework 1.1.
Then he installed Microsoft .NET Framework 1.1 Hotfix and Microsoft Office.
Finally, he installed BCM v2. It cost $35 and I was on the phone for 2 1/2
hours. You could probably do it yourself.